Jennifer Montecillo
Quebec,Canada
Summary
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Housing Preparation Officer / Customer Service
Le Bon Jack
03.2023 - 09.2025
- Managed daily operational workflows to enhance team efficiency and service quality.
- Assisted in developing training materials to enhance team performance and service quality.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Resolved customer inquiries through various communication channels, ensuring timely and accurate responses.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
Assembler
Heinemann Electric Canada Inc.
07.2017 - 02.2018
- Verifies specification by measuring completed component, assembles components by examining connections for correct fit fastening parts and subassemblies, maintain safe and clean working environment by complying with procedure rules and regulations, maintain supplies inventory by checking stock to determine inventory level.
- Assembled electrical components with precision and attention to detail.
- Operated hand and power tools to complete assembly tasks efficiently.
- Inspected products for quality assurance and compliance with specifications.
- Collaborated with team members to meet production deadlines consistently.
Food Service Supervisor
Subway Restaurant
08.2014 - 06.2017
- Exhibits a cheerful and helpful while greetings guests and preparing their orders, Demonstrate a complete understanding of menu items and explains them to guest accurately, Maintain safe and clean working environment by complying with procedures rules and Regulations, Maintain supplies inventory by checking stock to determine inventory level.
- Supervised daily operations to ensure efficient food preparation and service quality.
- Trained and mentored staff on food safety protocols and customer service standards.
- Implemented inventory management practices, reducing waste and improving product availability.
- Resolved customer complaints promptly, enhancing overall dining experience satisfaction.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Production Operator
Powertech Technology Incorporated
05.2006 - 12.2012
- Exceptionally knowledgeable, creative and skillful Assembly line Production Operator with variety functions including setting up operating and maintaining production equipment and Quality Control.
- Operated machinery to maintain efficient production flow and meet daily targets.
- Conducted quality inspections to ensure compliance with safety and industry standards.
- Collaborated with team members to optimize workflows and reduce downtime.
- Trained new operators on equipment use, safety protocols, and best practices.
- Implemented process improvements that enhanced productivity and reduced waste.
Internal Auditor
Puregold Price Club Inc.
06.2004 - 06.2005
- Investigate and audited all aspects of store process including store security, regulatory compliance, and scheduling. Prevent fraud and loss by frequent auditing and reporting critical areas. Reported Audit findings and made corrective recommendations. Receive and disburses money for payment of goods purchased and assistant customer in locating items.
- Conducted detailed financial audits to ensure compliance with internal policies and regulatory standards.
- Developed risk assessment frameworks to identify and mitigate potential operational inefficiencies.
- Trained junior auditors on best practices for executing audits and maintaining documentation accuracy.
- Analyzed audit findings to present actionable insights to senior management for strategic decision-making.
- Contributed to a positive work environment by collaborating effectively with colleagues across all levels of the organization.
Education
Bachelor of Science - Business Administration
Laguna College
Philippines03.2003
Skills
- Work coordination
- Report writing
- Strategic planning
- Innovation and creativity
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
Languages
English
Native or Bilingual
French
Professional Working
Mandarin
Limited Working
Tagalog
Native or Bilingual
Certification
Cabin Crew Training Program Inflight Institute
Basic Accounting Program Calgary Immigrant Educational Society
QuickBooks Training Program Calgary Immigrant Educational Society
Timeline
Housing Preparation Officer / Customer Service
Le Bon Jack
03.2023 - 09.2025
Assembler
Heinemann Electric Canada Inc.
07.2017 - 02.2018
Food Service Supervisor
Subway Restaurant
08.2014 - 06.2017
Production Operator
Powertech Technology Incorporated
05.2006 - 12.2012
Internal Auditor
Puregold Price Club Inc.
06.2004 - 06.2005
Bachelor of Science - Business Administration
Laguna College