Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jennifer Mitchell

Hamilton,ON

Summary

Dynamic sales professional with a proven track record at Toys"R"Us, excelling in customer service and order processing. Leveraged exceptional people skills to foster customer loyalty and drive repeat business. Adept at problem-solving and maintaining a professional demeanor consistently striving for excellence Reliable team player with strong time management abilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Toys"R"Us
Hamilton, ON
11.2016 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Education

Ontario Secondary School Diploma -

Sir Winston Churchill
Hamilton, ON
06.1997

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Stocking and receiving
  • Professional demeanor
  • Order processing

Languages

English
Full Professional

Certification

Certified in Standard

First Aid & CPR/AED level C

Timeline

Sales Associate

Toys"R"Us
11.2016 - Current

Ontario Secondary School Diploma -

Sir Winston Churchill
Jennifer Mitchell