Jennifer Miller

RESPONSIBILITIES:

Provide schedules to 25 PSWs in 13 Retirement Homes.
Appropriately schedule staff to ensure continuity of care in the provision of service delivery.
Update and maintain an electronic client database.File and maintain client records.
Perform data entry of all relevant client, employee, and billing information.
Respond to all caller inquiries with efficiency and appropriate urgency.
Provide support to billing activities.
Generate and distribute various scheduling and billing reports.

Investigate and follow up on errors/discrepancies in services ordered or provided.
Other office administrative duties as assigned.

• Answered incoming calls and directed messages to correct party.
• Sorted mail and paid monthly bills.
• Picked up materials and delivered to the job site.
• Addressed client concerns and questions.
• Scheduled new jobs.

• Built positive relationships with parents to involve families in educational process.
• Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
• Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
• Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.

• Met with parents to discuss student progress and address concerns.
• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Supported students with helpful study habits and exam strategies.
• Used positive reinforcement, repetition, and review to help students master challenging material.

• Helped children develop and improve their social skills, positive behaviors and personal hygiene strategies.
• Introduced young children to formal education in a compassionate and warm environment focused on learning.
• Incorporated technology into the classroom to give children a wide range of learning opportunities.
• Created well-balanced environment with ample time for instruction, play and exploration.
• Closely mentored struggling students to deliver early intervention and address their individual learning issues.
• Assessed and reported on student progress and behavior.
• Maintained open and daily communication with parents and guardians.
• Supervised classroom aides, assistants and volunteers.
• Maintained safe and healthy learning environment.