Jennifer Melong
Summary
Clinic Manager with a high level of professionalism, motivation, and commitment to the delivery of exceptional health care services. Over 3 years of experience facilitating staff teams, working alongside medical personnel, and meeting organizational objectives. Strong skills in critical thinking, problem solving, and communicating. Strong organizational skills to meet the ongoing and changing needs within the health care environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinic Manager
Private Psychiatric Clinics
01.2022 - Current
- Setting up and maintaining clinics in Nova Scotia and in Newfoundland: Paying monthly bills and invoices, ordering supplies, interviewing and hiring staff, providing support, answering staff questions, managing concerns
- Managing clinic team members including associate psychiatrists, administrative staff, nursing staff
- Managing referrals
- Liaising with Veterans Affairs Canada, RCMP Health Services, Department of National Defence, Medavie Blue Cross, and other healthcare disciplines
Registered Nurse
Private Psychiatric Clinics
06.2015 - 01.2022
- Interviewing and completing initial psychiatric assessments
- Completing required paperwork
- Case managing and providing ongoing care for active and retired
- Canadian Armed Forces and RCMP members diagnosed with operational stress injuries
- Liaising with Veterans Affairs Canada, RCMP Health Services, Department of National Defence, Medavie Blue Cross, and other healthcare disciplines
- Co-facilitating a monthly Partners of Veterans Impacted by Trauma group
- Completing general office management and administration duties: Ordering and picking up office supplies, paying bills, scheduling, billing/invoicing, filing, and faxing
Registered Nurse
Nova Scotia Health Authority at the Abbie J. Lane
06.2014 - 01.2017
- Providing care and maintaining assessment of patients diagnosed with psychiatric disorders
Registered Nurse
Nova Scotia Health Authority at Psychiatric Emergency Services
05.2015 - 05.2016
- Conducting psychiatric assessments and working in partnership with psychiatrists in developing care plans for those referred to Psychiatric Emergency Services
Acting Program Leader for Psychosocial Services
Canadian Armed Forces
05.2015 - 01.2016
- Leading team meetings
- Coordinating staff schedules
- Conducting pre- and post- deployment screenings
- Providing crisis intervention
- Providing care until patients were bridged with other healthcare services
Registered Nurse
Nova Scotia Health Authority - Orthopedics Unit
04.2013 - 09.2015
- Providing care and maintaining assessment of patients during pre- and post-operative orthopedic and general medical surgeries
Mental Health Nursing Officer
Canadian Armed Forces
01.2014 - 05.2015
- Providing crisis intervention
- Conducting pre- and post- deployment screenings
- Completing psychiatric assessments
- Providing care and maintaining assessment of patients diagnosed with psychiatric disorders
Charge Nurse
Canadian Armed Forces
06.2013 - 12.2013
- Coordinating staff schedules
- Balancing complex administrative and operational requirements, while ensuring least amount of interruptions to high quality of care deliverance to servicing members during pre- and post-operative surgeries
General Duty Nursing Officer
Canadian Armed Forces
10.2012 - 06.2013
- Providing care and maintaining assessment of patients during pre- and post-operative orthopedic and general medical surgeries
Registered Nurse
Annapolis Valley Health - Inpatient Psychiatric Unit
11.2010 - 09.2011
- Providing care and maintaining assessment of patients diagnosed with psychiatric disorders
Registered Nurse
Annapolis Valley Health - Surgical Unit
07.2009 - 10.2010
- Providing care and maintaining assessment of patients diagnosed with medical concerns
Registered Nurse
Salinas Valley Memorial Hospital - Orthopaedics/Spine/Surgical Inpatient Unit
11.2007 - 05.2009
- Providing care and maintaining assessment of patients diagnosed with medical concerns
Registered Nurse
St. Joseph's Health Care London - Inpatient Psychiatric Units
06.2006 - 10.2007
- Providing care and maintaining assessment of patients diagnosed with psychiatric disorders
Registered Nurse
London Health Sciences Center - General Inpatient Medicine Unit
05.2006 - 10.2007
- Providing care and maintaining assessment of patients diagnosed with medical concerns
Education
Master of Healthcare Administration -
University of New England
05.2024
Bachelor of Science in Nursing -
Western University
04.2006
Bachelor of Arts (Psychology) -
Western University
01.2002
Skills
- Administrative Leadership
- Patient Care Coordination
- Decision-Making
- Critical Thinking
- Employee Supervision
- Patient Education
- Staff Management
- Training & Mentoring
- Clinical Management
- Process Improvement
Certification
- University of New England, Healthcare Management, 2023
- Canadian Nurses Association, Psychiatric and Mental Health Nursing, 2015, Present
- Nova Scotia College of Nursing
Licence
Nova Scotia College of Nursing
References
References available upon request
Timeline
Clinic Manager
Private Psychiatric Clinics
01.2022 - Current
Registered Nurse
Private Psychiatric Clinics
06.2015 - 01.2022
Registered Nurse
Nova Scotia Health Authority at Psychiatric Emergency Services
05.2015 - 05.2016
Acting Program Leader for Psychosocial Services
Canadian Armed Forces
05.2015 - 01.2016
Registered Nurse
Nova Scotia Health Authority at the Abbie J. Lane
06.2014 - 01.2017
Mental Health Nursing Officer
Canadian Armed Forces
01.2014 - 05.2015
Charge Nurse
Canadian Armed Forces
06.2013 - 12.2013
Registered Nurse
Nova Scotia Health Authority - Orthopedics Unit
04.2013 - 09.2015
General Duty Nursing Officer
Canadian Armed Forces
10.2012 - 06.2013
Registered Nurse
Annapolis Valley Health - Inpatient Psychiatric Unit
11.2010 - 09.2011
Registered Nurse
Annapolis Valley Health - Surgical Unit
07.2009 - 10.2010
Registered Nurse
Salinas Valley Memorial Hospital - Orthopaedics/Spine/Surgical Inpatient Unit
11.2007 - 05.2009
Registered Nurse
St. Joseph's Health Care London - Inpatient Psychiatric Units
06.2006 - 10.2007
Registered Nurse
London Health Sciences Center - General Inpatient Medicine Unit
05.2006 - 10.2007
Master of Healthcare Administration -
University of New England
Bachelor of Science in Nursing -
Western University
Bachelor of Arts (Psychology) -
Western University
Similar Profiles
Andre VilmeAndre Vilme
Psychiatric Nurse Practitioner Clinical Rotation at West Palm VA Medical Center and Private ClinicsPsychiatric Nurse Practitioner Clinical Rotation at West Palm VA Medical Center and Private Clinics
Liz ZamoraLiz Zamora
Medical Translator & Sales Consultant at Private Clinics (Medical Tourism)Medical Translator & Sales Consultant at Private Clinics (Medical Tourism)
ARAVIND GARAVIND G
Consultant at Private ClinicsConsultant at Private Clinics
ASHLEY E. DILLARDASHLEY E. DILLARD
Clinic Manager at Anchorage Neighborhood Health CenterClinic Manager at Anchorage Neighborhood Health Center
Shevon FfrenchShevon Ffrench
Clinic Manager at Lice Clinics of America- Lice AuntiesClinic Manager at Lice Clinics of America- Lice Aunties