Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Jennifer Meissner

Toronto,ON

Summary

Cheerful and experienced professional with 6 years in customer service, adept at increasing sales through personalized customer engagement. Skilled in taking orders, preparing beverages, and operating cash registers in fast-paced environments. Known for maintaining composure during peak periods and delivering exceptional service. Committed to positively impacting the Starbucks team and delivering a welcoming Starbucks Experience for every customer.

Overview

9
9
years of professional experience

Work History

TEAM MEMBER

Friends Fries
07.2024 - Current
  • Deliver excellent customer service by engaging with guests to create a welcoming atmosphere
  • Manage the POS system efficiently, ensuring accurate and speedy transactions
  • Prepare food items while maintaining high standards of cleanliness and organization in the kitchen
  • Collaborate closely with team members to ensure smooth operations during peak hours.

SERVICE CENTER AGENT

Tour operator FERIEN Touristik GmbH
04.2015 - 07.2018
  • Managed bookings and reservations with hotels, airlines, and local guides, ensuring smooth logistics
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly
  • Managed bookings and reservations with hotels, airlines, and local guides, ensuring smooth logistics.

ADMINISTRATOR QUALITY MANAGEMENT

Tour operator schauinslandreisen gmbh
05.2019 - 08.2019
  • Managed customer complaints and feedback, driving continuous improvement in customer satisfaction
  • Coordinated email correspondence, ensuring timely and professional communication with clients.

Education

HIGH SCHOOL DIPLOMA -

Theodor-Heuss-Gymnasium
Essen, Germany
07.2011

Skills

  • Exceptional Customer Service
  • Bilingual (English & German)
  • Excellent Interpersonal Abilities
  • Respect
  • Empathy
  • Team Collaboration
  • Adaptability
  • Time Management
  • Excellent Communication and Listening
  • Point of Sale (POS)
  • Positive Attitude
  • Cash Handling

References

Available Upon Request

Languages

English
Native or Bilingual
German
Native or Bilingual

Timeline

TEAM MEMBER

Friends Fries
07.2024 - Current

ADMINISTRATOR QUALITY MANAGEMENT

Tour operator schauinslandreisen gmbh
05.2019 - 08.2019

SERVICE CENTER AGENT

Tour operator FERIEN Touristik GmbH
04.2015 - 07.2018

HIGH SCHOOL DIPLOMA -

Theodor-Heuss-Gymnasium

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Jennifer Meissner