Jennifer McKesson
North Port,WA
Summary
Leader and visionary with a proven track record of growing technology adoption through enterprise global client engagement, driving effective change management, leading high performing teams. Ability to harness and scale b2b/b2c/product strategy/engineering collaboration and delivery.
Emphasis on stakeholder relations, full circle data analytics, and product strategy from development to delivery. Vast background in enterprise technology adoption in regulatory compliance, enterprise technology implementation, and team management. Self-motivated, high performer and consensus builder with a passion for innovative technology and helping businesses
succeed.
Overview
6
6
years of professional experience
Work History
Global Account Manager
T-MOBILE US INC. (Deutsche Telekom AG)
01.2014 - 06.2015
- Negotiated favorable contract terms that balanced client objectives with company profitability goals while strengthening long-term partnerships.
- Oversaw global product development and channel partner relationships, enabling footprint expansion into new markets.
Sr. Major Account Executive
T-MOBILE US INC. (Deutsche Telekom AG)
12.2013 - 06.2015
- Led acquisition, growth, and retention activities in the F500-F1000 B2B segment.
- Spearheaded best value in the wireless industry initiative resulting in $5mil of new business..
- Increased customer satisfaction due to key stakeholder relationships with key accounts.
- Collaborated with cross-functional teams to develop tailored solutions for major clients, resulting in increased revenue and contract renewals.
National Account Manager
VALCOM TECHNOLOGY (Acquired by PC Connection)
01.2009 - 11.2013
- Consistently exceeded quarterly and annual goals.
- Provided seamless direction for new technology implementation on national accounts.
- Managed pre and post sales technology services including data security, large scale data asset disposition, proprietary business intelligence and workflow management platforms.
- Effectively aligned global offering with our clients' goals to achieve high customer satisfaction ratings for consecutive years.
- Developed and realized key strategy for national account growth.
Education
Bachelor of Arts - Marketing Communications
Columbia College
Associates of Arts -
AMERICAN ACADEMY OF ART
Chicago, ILSkills
- Client & Stakeholder Relations
- Global Account Management
- Cross-Functional Team Management
- Technology collaboration - Engineering
- Training / Online & In-person
- Multiple Project Management
- Management of Data Analytics
- Information Management for Website and Mobile Application Development
- Team Coaching & Development
- Remote Office Software
- Continuous Improvement
- Customer Service Training and Coaching
- P&L, Budget, & Risk Analysis
- SAP / Salesforce
- Operations & Administration
Timeline
Global Account Manager
T-MOBILE US INC. (Deutsche Telekom AG)
01.2014 - 06.2015
Sr. Major Account Executive
T-MOBILE US INC. (Deutsche Telekom AG)
12.2013 - 06.2015
National Account Manager
VALCOM TECHNOLOGY (Acquired by PC Connection)
01.2009 - 11.2013
Bachelor of Arts - Marketing Communications
Columbia College
Associates of Arts -
AMERICAN ACADEMY OF ART
Volunteer Experience
- Creekside Strata Association, 2020-01-01, 2021-12-31
- Saprae Creek Resident's Society, 2017-01-01
- Wood Buffalo Summer Games, 2015-01-01, 2015-12-31
- Chicago Jaycees
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