Summary
Overview
Work History
Education
Skills
Initials
Timeline
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JENNIFER MAZZOTTI

El Dorado Hills,CA

Summary

A dedicated and compassionate psychology graduate with experience working with adults with disabilities. Demonstrated ability to provide consistent, reliable, and responsible support while maintaining strong communication and interpersonal skills. Highly organized, hard-working, and committed to improving the quality of life for individuals. Passionate about fostering independence and well-being through personalized care and attention.

Overview

17
17
years of professional experience

Work History

SLS Supervisor

Compass SLS and ILS
02.2016 - Current
  • To ensure quality, individualized services to all SLS clients.
  • Provides accountability for scheduling of 100+ staff, 35+ clients, staffing activities, case management, client well-being and assist in team development and growth.
  • Provided emergency response 24/7 as needed for all clients, staff and stakeholders.
  • Improved client satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Assists in the process of bringing on new clients to Compass.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Senior Case Facilitator

Compass SLS and ILS
06.2014 - 02.2016

Case Facilitator

Compass SLS and ILS
01.2012 - 06.2014

Case Facilitator Assistant

Compass SLS and ILS
02.2010 - 01.2012

Counselor/Community Child Care Worker

Greenacre Homes & School
01.2008 - 02.2010
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, medication administration, and progress notes for effective case management.
  • Educated clients on safe and healthy choices, crisis management and ADL's
  • Improved client relationships through consistent communication, empathy, and understanding of their unique challenges.
  • Guided clients in developing skills and strategies for dealing with problems.

Education

Bachelor's - Psychology

Sonoma State University
Rohnert Park, CA

Skills

  • Regional Centers
  • Title 17
  • Affordable Housing
  • Disability Rights
  • Goal-Oriented
  • Staff Management/Supervision
  • Complex Problem-Solving
  • Strategic Staffing Management
  • Employee Discipline
  • Project Management
  • Teamwork and Collaboration
  • Multitasking Abilities

Initials

JM

Timeline

SLS Supervisor

Compass SLS and ILS
02.2016 - Current

Senior Case Facilitator

Compass SLS and ILS
06.2014 - 02.2016

Case Facilitator

Compass SLS and ILS
01.2012 - 06.2014

Case Facilitator Assistant

Compass SLS and ILS
02.2010 - 01.2012

Counselor/Community Child Care Worker

Greenacre Homes & School
01.2008 - 02.2010

Bachelor's - Psychology

Sonoma State University

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JENNIFER MAZZOTTI