Jennifer May
Northridge
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
Work History
Team Member
Whole Food Market
Frisco, CO
07.2024 - 05.2025
- Collaborated with team to ensure efficient workflow and timely completion of tasks.
- Assisted in training new team members on standard operating procedures and safety protocols.
- Implemented process improvements, enhancing overall productivity within the team.
- Maintained productive, efficient approach to all tasks.
Bartender
Hyatt Vacation Club at The Ranahan
Breckenridge, CO
12.2023 - 04.2024
- Provided exceptional customer service to enhance guest experiences and foster repeat business.
- Monitored inventory levels, ensuring timely restocking of supplies to meet peak demand periods.
- Resolved guest concerns promptly, ensuring satisfaction and adherence to Hyatt's service excellence standards.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Client service monitor
Hope of the Valley
North Hills, CA
06.2023 - 09.2023
- Monitored client behavior to ensure safety and compliance with facility regulations.
- Assisted in crisis intervention, employing de-escalation techniques to maintain a secure environment.
- Documented incidents and client interactions accurately, maintaining clear communication with team members.
Sales Representative
Cricket Wireless
Canoga Park, CA
07.2022 - 02.2023
- Assisted customers in selecting products that meet their needs and preferences.
- Executed daily sales strategies to achieve individual and team targets consistently.
- Maintained accurate inventory levels through regular stock audits and management systems.
Education
Associate of Arts - Social And Behavioral Sciences
Los Angeles Pierce Community College
Woodland Hills, CA12-2025
Associate of Arts - General Studies: STEM
Los Angeles Pierce College
Woodland Hills, CA12-2025
Skills
- Computer skills
- Customer service
- Leadership
- Management skills
- Problem-solving
- Time Management
- Teamwork
- Multi tasking
LANGUAGES
English
Spanish
AWARDS
Spanish certified Interpreter, Seal of Biliteracy
Timeline
Team Member
Whole Food Market
07.2024 - 05.2025
Bartender
Hyatt Vacation Club at The Ranahan
12.2023 - 04.2024
Client service monitor
Hope of the Valley
06.2023 - 09.2023
Sales Representative
Cricket Wireless
07.2022 - 02.2023
Associate of Arts - Social And Behavioral Sciences
Los Angeles Pierce Community College
Associate of Arts - General Studies: STEM
Los Angeles Pierce College