Jennifer May
Stouffville
Summary
Accomplished and dedicated child welfare and training professional with 20+ years of experience. Created and implemented the agency’s first Family Finding program to embed legislative requirements with proven success in locating paternal and maternal family members across the globe for children in care. Lead trainer and CPIN expert in all departments, known for fostering a collaborative work environment and adapting to evolving needs, showcasing strong communication and leadership skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
CPIN Lead Trainer/Facilitator
York Region Children’s Aid Society
01.2018 - Current
- Leading CPIN training for all employees (new/returning) in every department as well as any new functions related to system upgrades
- Completed in person CPIN Onboarding training to the areas of Adoption, Children’s Services, Placement, Foster Care, and Kinship Services
- Leadership and participation in Provincial Workgroups/projects with the Ministry, OACAS and sister agencies
- Assisting with developing implementation and change management plans for all CPIN upgrades
- Agency-wide communication regarding any CPIN related information
- Attending team, supervisory and departmental meetings to deliver CPIN or QIP training material
- Providing expert support for all QIP adherence to standards and compliance, and any financially related services in CPIN
- Managing all CPIN training accounts and environments
- Providing CPIN support to every department in the agency via the Helpdesk system, emails and phone calls including CAMS, ORACLE, OPS Docs and COGNOS.
Kinship Search and Family Finder
York Region Children’s Aid Society
01.2013 - 01.2018
- Responsible for directing, creating and implementing Family Finding Program
- Created all relevant documentation, processes, data reports and agency presentation/training materials
- Led agency wide training sessions to both staff and resource parents
- Facilitated Signs of Safety, Blended Perspective and planning meetings
- Searched for and explored all permanency options for children in and out of care
- Embedded the practice of searching for kin in all casework
- Proven record of locating family members
Kinship Care Worker
York Region Children’s Aid Society
01.2008 - 01.2013
- Providing support and to kinship and customary care families in addition to managing the licensed resource homes
- Completed SAFE Home Assessments
- Provided PRIDE Training
- Worked collaboratively with various departments within the agency, as well as other community professionals
Investigation/Intake Worker
Children’s Aid Society of Hamilton-Wentworth and York Region Children’s Aid Society
01.2001 - 01.2008
- Collected all relevant information from service users or collateral referral sources and assessed the necessity/appropriateness of child welfare involvement using the eligibility spectrum
- Consulted with the team supervisor to determine case flow to intake or referral to outside community agencies for service
- Carried out, in consultation with supervisor, investigation of cases in compliance with Ministry Standards
- Responsible for all court work related to assigned caseload
Education
Honours Bachelor of Arts - Psychology and Sociology
Trent University
Peterborough, Ontario01.2001
Skills
- Peer Support Team Manager/Coordinator (2009-2021)
- OACAS certified Project Management
- Extensive coaching and training experience
- Expert knowledge of CPIN functionality in all areas and departments
- Employee Onboarding experience
- Excellent knowledge of CYFSA, Quality Standards Framework and all Child Protection Standards
- SAFE and PRIDE trained
- Trained in various Family Finding Models originating from the United States and Canada
- Trained in National Organization for Victim Assistance (NOVA)
- Trained in Critical Incident Stress Debriefing
- Member of the Signs of Safety Committee
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Certification
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Timeline
CPIN Lead Trainer/Facilitator
York Region Children’s Aid Society
01.2018 - Current
Kinship Search and Family Finder
York Region Children’s Aid Society
01.2013 - 01.2018
Kinship Care Worker
York Region Children’s Aid Society
01.2008 - 01.2013
Investigation/Intake Worker
Children’s Aid Society of Hamilton-Wentworth and York Region Children’s Aid Society
01.2001 - 01.2008
Honours Bachelor of Arts - Psychology and Sociology
Trent University
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