Jennifer Esmeralda Ochoa Martinez
Sacramento
Summary
Collaborative team player with experience thriving in fast-paced, high-volume environments. Skilled communicator with a passion for engaging with people. 3+ years of experience, always eager to learn and support team needs.
Overview
3
3
years of professional experience
Work History
Host
Yard House
Sacramento, CA
08.2024 - 03.2026
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists and reservations to optimize seating efficiency.
- Collaborated with servers to enhance guest experience through timely service.
- Assisted in training new hosts on operational procedures and customer interaction.
- Coordinated with kitchen staff to ensure seamless service during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Prep Line Cook
Yard House
Sacramento
01.2023 - 08.2024
- Prepared and organized ingredients for efficient food production.
- Maintained cleanliness and sanitation standards in work areas.
- Assisted in training new kitchen staff on food preparation techniques.
- Collaborated with team members to ensure timely meal delivery.
- Implemented best practices for food safety and hygiene compliance.
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
Education
High School Diploma -
Elevate
Sacramento02-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- POS software
- Telephone reception
Languages
Spanish
Native or Bilingual
Timeline
Host
Yard House
08.2024 - 03.2026
Prep Line Cook
Yard House
01.2023 - 08.2024
High School Diploma -
Elevate