Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jennifer Martinez

Napa

Summary

Dynamic professional with a versatile background in hospitality and administrative roles. Known for a strong work ethic, adaptability, and outstanding interpersonal skills. Good at working effectively with team members, and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Hospitality Steward

Hess Persson
Napa
07.2023 - Current
  • Worked well in a team setting, providing support and guidance.
  • Greeted tasting room visitors and answered questions with an upbeat attitude and professionalism.
  • Provided educational wine tastings to groups, discussing the various characteristics of each selection.
  • Researched industry trends related to wine production and consumption to better inform students about current practices within the industry.
  • Assisted with the selection process of new labels to be featured at events or added to the catalog of available wines.
  • Maintained an inventory of all wines used in tastings or classes.

Cook/Server

El Toro Catering Services
05.2017 - Current
  • Explained menu items and suggested food and beverage options to customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
  • Prepared salads and garnishes for main dishes, as well as providing refills on garnishes.
  • Provided exceptional service to new, as well as returning, customers.
  • Developed engaging social media content aligned with brand voice and strategy.

Front Office Administrative Assistant Tax Season

G&J Seiberlich & Co LLP
02.2023 - 04.2023
  • Updated digital files to maintain current, accurate, and compliant documentation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Scheduled and confirmed appointments and meetings for CPA partners.

Second Assistant Manager

Skechers
07.2018 - 12.2022
  • Responsible for promoting the brand and creating positive interactions with customers.
  • Established performance goals for employees, and provided feedback on methods for reaching those milestones.
  • Coordinated promotional activities such as special sales, contests, and displays.
  • Monitored cash register transactions to ensure accuracy of funds received.
  • Organized store layout, fixtures, and visual merchandising standards.
  • Managed daily operations by completing purchasing, inventory control, merchandising, and product distribution tasks.

Education

Bachelor of Arts - Fashion Merchandising And Management

California State University, Sacramento
Sacramento, CA
06-2026

Associate's degree - Business Administration

Napa Valley College
Napa, CA
05.2024

Skills

  • Bilingual
  • Natural leadership
  • Time management
  • Administrative and clerical support
  • Social media digital marketing
  • Wine production expertise
  • Team collaboration
  • Customer service

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Hospitality Steward

Hess Persson
07.2023 - Current

Front Office Administrative Assistant Tax Season

G&J Seiberlich & Co LLP
02.2023 - 04.2023

Second Assistant Manager

Skechers
07.2018 - 12.2022

Cook/Server

El Toro Catering Services
05.2017 - Current

Bachelor of Arts - Fashion Merchandising And Management

California State University, Sacramento

Associate's degree - Business Administration

Napa Valley College

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