JENNIFER MARINOS
Senior Product Owner
Toronto,ON
Summary
Strategic Senior Product Manager with 13 in product roadmap development, market research and data analysis. Supporting the implementation of innovative products for unique niches. Creative, strategic planner with product value and impact assessment prowess. End-to-end product leader successfully brings products from inception to rollout efficiently and quickly.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Senior Product Manager
LifeWorks
Toronto, Ontario
01.2018 - 03.2022
- Composed Features, Epics, Acceptance Criteria, Test Criteria, and the Definition of Ready (DoR) and reviewed stories before closing and release planning.
- Made product decisions for the business and negotiated priority and business values to align with the product vision while ensuring the agile team(s) were moving to accomplish the envisioned outcomes.
- Managed respective product and team backlogs and groomed and refined the backlog.
- Prioritized and planned the team’s sprints and program increments based on business values and effort estimates.
- Collaborated with various product teams to ensure the right Features and Epics were planned for the upcoming sprints.
- Oversaw the development stages and provided input to clarify the product vision when required.
- Anticipated the needs of the customer or internal stakeholders based on understanding the business’s current state and pain points.
- Review and accept user stories and ensure acceptance criteria are met before the release of the completed product into production.
- Collaborated with stakeholders to resolve deadlocks, present feasible options, and drive agreement toward a solution.
- Built solid and trusted relationships with internal and external clients, including third-party service and IT vendors.
- Developed performance standards, KPIs, scorecards, program roadmaps, business cases, performance tracking, cost containment analyses, and review of the post-delivery impact
- Consulted with product development teams to enhance products based on customer interest data.
Manager
LifeWorks
Toronto, ON
01.2014 - 01.2018
- Led a national, agile team of ten business and reporting analysts responsible for developing and implementing technology and business analytic deliverables
- Evaluated team members' ongoing performance and professional development and facilitated training to foster growth and development
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Generated ad-hoc reports to evaluate specific business requirements.
- Identified patterns and trends in large data sets and provided actionable insights.
- Detailed functional requirements, process flow diagrams, and business cases, including gap analysis, impact analysis, and cost/benefit analysis
- Enhanced business processes by applying Lean Six Sigma yellow belt analysis to identify efficiency improvements or cost savings programs
- Developed complex dashboard and reporting tools to track business performance metrics.
Business Intelligence Manager
LifeWorks
Toronto, ON
01.2013 - 01.2014
- Generated $1M+ in annual revenue by identifying improper billing practices for a specific service
- Created and implemented innovative billing practices to streamline process improvements
- Planned, coordinated, and supervised all activities related to the design, development, and implementation of organizational reporting and analytics
- Managed a team of eight BI analysts, three developers and one project manager supporting day-to-day operations
- Developed an executive customer report for our top 100 clients, providing C-Suite Executives with information on the return on investment of corporate clients’ employee assistance programs.
- Developed and maintained data warehouses and data marts to support business operations.
- Provided technical support for troubleshooting analytics and reporting issues.
Business Analyst
LifeWorks
Toronto, ON
01.2009 - 01.2013
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Collaborated with stakeholders to define project objectives and criteria.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Assessed business requirements to forecast annual budgetary operational costs.
- Performed gap analysis to identify areas of improvement.
- Created dashboards to monitor and track key performance indicators.
Education
MBA -
University of Fredericton
11.2021 - Current
Certified Business Analysis Professional (CBAP) - undefined
International Institute of Business Analysis
Bachelor’s Degree - Economics
York University
Skills
Project, Product and Program ManagementOperational ExcellenceCollaborative, Supportive Leadership
Product development
Product lifecycle management
Excellent Communication
Organization and Time Management
Agile frameworks
Problem identification
Business process mapping
Data analysis
Strategic planning
SQL and databases
Timeline
MBA -
University of Fredericton
11.2021 - Current
Senior Product Manager
LifeWorks
01.2018 - 03.2022
Manager
LifeWorks
01.2014 - 01.2018
Business Intelligence Manager
LifeWorks
01.2013 - 01.2014
Business Analyst
LifeWorks
01.2009 - 01.2013
Certified Business Analysis Professional (CBAP) - undefined
International Institute of Business Analysis
Bachelor’s Degree - Economics
York University