Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Maguire

Rancho Cordova

Summary

Experienced server for seven years in the food and beverage service industry. Strong communication skills and ability to problem-solving in high pressure situations. Adaptable and able to quickly learn new systems and process. Committed to providing excellent customer service and creating a positive dining experience for patrons.

Overview

6
6
years of professional experience

Work History

Cocktail Waitress

Sky River Casino
Elk Grove
01.2024 - 02.2025
  • Took gambler's orders and served common cocktails and beverages ensuring accuracy and timeless.
  • Handled cash and credit card transactions with accuracy and efficiency.
  • Adapted to high-pressure situations and worked effectively in a fast-paced environment.

Cocktail Waitress

Carpe Diem at Napa
Napa
06.2024 - 09.2024
  • Upsold menu items and promoted daily specials to increase sales and enhance guest satisfaction.
  • Developed and maintained a thorough knowledge of the cocktail menu, including ingredients and preparation methods, to provide accurate information and recommendations to customers.
  • Maintained a clean and organized bar area, including clearing empty glasses and plates to create a pleasant and comfortable environment for guests.

Cocktail Waitress

Ace and Vine Casino
Napa
09.2021 - 05.2023
  • Took orders and served variety of cocktails and beverages to guests, ensuring accuracy and timeliness.
  • Demonstrated strong knowledge of mixology and recommended drink options based on customer preferences.
  • Handled cash and credit card transactions with accuracy and efficiency.
  • Adapted to high-pressure situations and worked effectively in a fast-paced environment.

Shift Leader/Barista

Peet's Coffee
Napa
06.2019 - 02.2022
  • Continuously learned about new coffee trends and flavors to stay up-to-date with customers' preferences, and provide innovative and unique coffee offerings.
  • Promoted and sold merchandise, including coffee beans, brewing equipment, and accessories to increase sales and revenue.
  • Assist in training new baristas on coffee preparation, customer service, and sales techniques to ensure a knowledgeable and skilled team.
  • Collaborated with the marketing team to develop and execute promotional activities and events to attract new customers and increase sales.

Assistant Manager/Barista

Java Detour
American Canyon
06.2019 - 02.2020
  • Managed day-to-day operations of a coffee shop.
  • Supervised and trained a team of baristas.
  • Esured high-quality customer service and satisfaction.
  • Developed and executed marketing strategies to attract new customers.
  • Identify and implement continuous improvement initiatives to enhance operational efficiency and streamline processes.
  • Oversee inventory management to ensure sufficient supply of coffee and other products.

Education

Licensed Vocational Nursing -

Unitek College
Concord, CA
01-2018

Associates Degree in Natural Science And Mathematics -

Napa Valley College
Napa, CA
06-2017

High School Diploma -

Benicia High School
Benicia, CA
06-2012

Skills

  • Mixology
  • Cash handling
  • Beverage preparation
  • Menu knowledge
  • Communication
  • Problem solving
  • Adaptability
  • Time management
  • Attention to detail
  • Teamwork
  • Multitasking
  • Organization
  • Quick learner
  • Leadership

Timeline

Cocktail Waitress

Carpe Diem at Napa
06.2024 - 09.2024

Cocktail Waitress

Sky River Casino
01.2024 - 02.2025

Cocktail Waitress

Ace and Vine Casino
09.2021 - 05.2023

Shift Leader/Barista

Peet's Coffee
06.2019 - 02.2022

Assistant Manager/Barista

Java Detour
06.2019 - 02.2020

Licensed Vocational Nursing -

Unitek College

Associates Degree in Natural Science And Mathematics -

Napa Valley College

High School Diploma -

Benicia High School

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Jennifer Maguire