Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jennifer Machado

Ferndale

Summary

Skilled medical office professional offering several years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.

Overview

10
10
years of professional experience
2003
2003
years of post-secondary education
1
1
Certification

Work History

Clinic Medical Office Assistant

Providence Health/ St Joseph Health
Fortuna
08.2008 - 10.2018
  • Managed patient scheduling and appointment coordination for healthcare providers.
  • Assisted in maintaining accurate patient records and documentation practices.
  • Processed insurance claims and verified patient eligibility for services.
  • Prepared examination rooms and ensured readiness for medical procedures.
  • Supported billing department by organizing invoices and payment tracking.
  • Coordinated referral processes to specialists within the healthcare network.
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Managed medical records using an electronic health record system.
  • Greeted patients and visitors in a professional and friendly manner.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Maintained smooth flow of examinations to keep appointments on schedule.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.

Education

Fortuna Union High School
Ferndale, CA

Skills

  • Patient scheduling
  • Electronic health records
  • Insurance verification
  • Billing coordination
  • Customer service
  • Data entry accuracy
  • Insurance authorizations
  • Medical terminology
  • Co-pay collection

Certification

Administrative Office Assistant

References

References available upon request.

Timeline

Clinic Medical Office Assistant

Providence Health/ St Joseph Health
08.2008 - 10.2018

Fortuna Union High School
Jennifer Machado