Jennifer Lukas
Hamilton,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Administrative Assistant /Accounts Receivable Clerk
Assurant
02.2010 - Current
- Answer client inquiries by email and phone
- Create and Distribute invoices and statements each month
- Record and reconcile incoming payments and updated clients accounts accordingly
- Data Entry and account management
- Support workflow of daily administrative tasks to achieve deadlines
- Handle sensitive information with discretion while maintaining confidentiality
- Created standard Operating Systems manuals for new procedures, as well as trained new staff on how to carry out new procedures
Office Staff /Retail Sales Associate
P & A Plastics
03.2008 - 02.2010
- Greeted customers and helped with product questions, selections, and purchases.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled daily deposits
- Created invoices for past due payments
Education
No Degree - Intro To Social Work
Mohawk College of Applied Arts And Technology
Hamilton, ON12.2022
High School Diploma -
HWDSB
Hamilton01.2021
Skills
- Strong Problem Solver
- Database entry
- Invoice Processing
- Account Management
- Account Reconciliation
- Computer Proficiency
- Office Administration
- Administrative Support
- Customer and client relations
- Critical Thinking
- Excel spreadsheets
- Relationship Building
Timeline
Administrative Assistant /Accounts Receivable Clerk
Assurant
02.2010 - Current
Office Staff /Retail Sales Associate
P & A Plastics
03.2008 - 02.2010
No Degree - Intro To Social Work
Mohawk College of Applied Arts And Technology
High School Diploma -
HWDSB
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