Jennifer López
Rancho Cordova
Summary
Dynamic General Manager with a proven track record at Chipotle Mexican Grill, excelling in financial analysis and team building. Spearheaded operational strategies that enhanced efficiency and customer satisfaction, while effectively managing inventory and training staff. Recognized for resolving customer complaints swiftly, ensuring high service quality and compliance with safety standards. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
General Manager
Chipotle Mexican Grill
Sacramento
10.2020 - 03.2025
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Supervised employees through planning, assignments, and direction.
Skills
- Financial analysis
- Inventory management
- Employee training
- Customer service
- Problem solving
- Process improvement
- Team building
Languages
Spanish
Professional
English
Professional
Timeline
General Manager
Chipotle Mexican Grill
10.2020 - 03.2025
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