Summary
Overview
Work History
Education
Skills
Timeline
Customer Reviews
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Jennifer Lowrie

Milton

Summary

Experienced in customer service and sales, with a strong background in managing tasks efficiently and maintaining high-quality standards. Skilled in communication, problem-solving, and multitasking, with a positive attitude and adaptability.

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

25
25
years of professional experience

Work History

Self Employed

Brain of Jen
02.2010 - Current
  • Designing and creating original and custom chainmaille and wire jewellery.
  • Purchasing jewellery making, shipping and promotional supplies
  • Communicating and collaborating daily with clients via email and social media
  • Responded quickly to meet customer needs and resolve problems.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Provided efficient and courteous service to customers at all times.
  • Met deadlines while maintaining high-quality products.

Post Office Clerk

Shoppers Drug Mart
04.2012 - 02.2015
  • Assisted customers with shipping needs including packing items and filling out customs forms.
  • Performed data entry in a timely manner to ensure proper tracking of packages.
  • Prepared mail for delivery by sorting, labeling, weighing, stamping, and affixing postage.
  • Handled customer service duties, such as answering inquiries and providing information about postal regulations and services.
  • Collaborated with co-workers to complete tasks efficiently during peak times.
  • Scanned packages into the system to provide customers with up-to-date tracking information.
  • Sold stamps, stamped envelopes, and stamped postcards, leveraging POS system to process payment.
  • Sold mail products and accepted payment for products and mailing charges.
  • Accepted and checked containers of mail and parcels from large volume mailers, couriers, and contractors.
  • Sorted and routed incoming mail, and collected outgoing mail, using carts as necessary.
  • Balanced cash and POS receipts accurately after every shift

CSR, Assistant Manager, Manager, Shift Leader

Rogers
10.2000 - 04.2012
  • Provided exceptional customer service to clients in fast-paced retail environment.
  • Processed rental and sales transactions accurately and efficiently.
  • Balanced cash and POS receipts for my own till and prepared daily sales reports while reconciling bank deposits with high level of accuracy.
  • Met and exceeded sales quotas.
  • Accurately performed quarterly store-wide product inventories.
  • Wrote weekly staff schedules.
  • Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.
  • Recommended improvements in products, services or billing methods to prevent future problems.
  • Hired and trained new staff.
  • Provided coaching, mentoring and open communications with all staff, maintaining high levels of morale and retention.

Education

High School Diploma -

Bishop P.F. Reding Catholic Secondary School
Milton, ON

Skills

  • Customer service
  • Friendly, positive attitude
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Flexible and adaptable
  • Organization and time management
  • Active listening
  • Calm under pressure
  • Excellent communication

Timeline

Post Office Clerk

Shoppers Drug Mart
04.2012 - 02.2015

Self Employed

Brain of Jen
02.2010 - Current

CSR, Assistant Manager, Manager, Shift Leader

Rogers
10.2000 - 04.2012

High School Diploma -

Bishop P.F. Reding Catholic Secondary School

Customer Reviews

As I am currently self employed and therefore without a reference for this time period, you may wish to see what my clients have to say about me and my work. You can find my Customer Reviews at BrainofJen - Etsy

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Jennifer Lowrie