Jennifer Lowrie
Milton
Summary
Experienced in customer service and sales, with a strong background in managing tasks efficiently and maintaining high-quality standards. Skilled in communication, problem-solving, and multitasking, with a positive attitude and adaptability.
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
25
25
years of professional experience
Work History
Self Employed
Brain of Jen
Milton, ON
02.2010 - Current
- Designing and creating original and custom chainmaille and wire jewellery.
- Purchasing jewellery making, shipping and promotional supplies
- Communicating and collaborating daily with clients via email and social media
- Responded quickly to meet customer needs and resolve problems.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Participated in ongoing training to enhance own job skills and knowledge.
- Provided efficient and courteous service to customers at all times.
- Met deadlines while maintaining high-quality products.
Post Office Clerk
Shoppers Drug Mart
Milton, ON
04.2012 - 02.2015
- Assisted customers with shipping needs including packing items and filling out customs forms.
- Performed data entry in a timely manner to ensure proper tracking of packages.
- Prepared mail for delivery by sorting, labeling, weighing, stamping, and affixing postage.
- Handled customer service duties, such as answering inquiries and providing information about postal regulations and services.
- Collaborated with co-workers to complete tasks efficiently during peak times.
- Scanned packages into the system to provide customers with up-to-date tracking information.
- Sold stamps, stamped envelopes, and stamped postcards, leveraging POS system to process payment.
- Sold mail products and accepted payment for products and mailing charges.
- Accepted and checked containers of mail and parcels from large volume mailers, couriers, and contractors.
- Sorted and routed incoming mail, and collected outgoing mail, using carts as necessary.
- Balanced cash and POS receipts accurately after every shift
CSR, Assistant Manager, Manager, Shift Leader
Rogers
Milton, ON
10.2000 - 04.2012
- Provided exceptional customer service to clients in fast-paced retail environment.
- Processed rental and sales transactions accurately and efficiently.
- Balanced cash and POS receipts for my own till and prepared daily sales reports while reconciling bank deposits with high level of accuracy.
- Met and exceeded sales quotas.
- Accurately performed quarterly store-wide product inventories.
- Wrote weekly staff schedules.
- Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.
- Recommended improvements in products, services or billing methods to prevent future problems.
- Hired and trained new staff.
- Provided coaching, mentoring and open communications with all staff, maintaining high levels of morale and retention.
Education
High School Diploma -
Bishop P.F. Reding Catholic Secondary School
Milton, ONSkills
- Customer service
- Friendly, positive attitude
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Flexible and adaptable
- Organization and time management
- Active listening
- Calm under pressure
- Excellent communication
Timeline
Post Office Clerk
Shoppers Drug Mart
04.2012 - 02.2015
Self Employed
Brain of Jen
02.2010 - Current
CSR, Assistant Manager, Manager, Shift Leader
Rogers
10.2000 - 04.2012
High School Diploma -
Bishop P.F. Reding Catholic Secondary School
Customer Reviews
As I am currently self employed and therefore without a reference for this time period, you may wish to see what my clients have to say about me and my work. You can find my Customer Reviews at BrainofJen - Etsy