Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Lowe

Angus,ON

Summary

Versatile professional with extensive experience in office administration and customer service. Strong multitasking and task prioritization skills contribute to improved operational efficiency and heightened customer satisfaction. Ready to apply expertise to streamline processes and support organizational goals.

Overview

2027
2027
years of professional experience

Work History

Office Administrative Assistant

Copart
Cookstown, Ontario
08.2025 - Current
  • Coordinated daily office operations and streamlined filing systems for improved accessibility.
  • Developed forms and procedures to improve workflow efficiency.
  • Supported team on various projects, contributing to timely achievement of goals.
  • Safeguarded sensitive data confidentiality in alignment with company policies.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.

Customer Sales and Service Expert

Nordia
Orillia, Ontario
08.2017 - 10.2025
  • Increased revenue by applying in-depth product or service knowledge and persuasive communication skills to complete sales.
  • Guided customers in product selection and resolved complaints, improving customer experience.
  • Educated customers on products and services, enhancing overall satisfaction.
  • Conducted discussions with customers to comprehend needs, troubleshoot problems, and clarify product details.
  • Maintained knowledge of current promotions and product offerings consistently.
  • Answered telephone inquiries promptly and professionally.
  • Adjusted bills and processed refunds to resolve service and billing complaints efficiently.

Office Attendant

East End Mini Storage
Barrie, Ontario
2009 - 2018
  • Assisted customers with inquiries and offered tailored information on storage options to meet their needs.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Ensured cleanliness and organization of storage facility to enhance customer experience.
  • Ensured the cleanliness of office spaces, including vacuuming, dusting, and mopping.
  • Engaged and greeted visitors, clients, and customers with professionalism.

Education

High School Diploma -

Toronto Technical School
Toronto

Skills

  • Office management
  • Document organization
  • Front desk coordination
  • Product knowledge
  • Problem resolution
  • Multitasking and organization
  • Task Prioritization
  • Attention to detail
  • Effective communication

Timeline

Office Administrative Assistant

Copart
08.2025 - Current

Customer Sales and Service Expert

Nordia
08.2017 - 10.2025

Office Attendant

East End Mini Storage
2009 - 2018

High School Diploma -

Toronto Technical School
Jennifer Lowe