Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Lopez Diaz

Arleta

Summary

Professional sales expert with strong focus on residential markets. Demonstrated ability to drive results through effective communication, negotiation, and customer relationship management. Proven track record of working collaboratively within teams and adapting to changing needs. Skilled in market analysis, client engagement, and closing deals. Recognized for reliability and achieving targets in dynamic environments.

Overview

5
5
years of professional experience

Work History

Residential Sales Specialist

Spectrum/charter
11.2024 - Current
  • Team Mentor.
  • Met personal/team sales targets and call handling quotas.
  • Kept records of customer interactions, processed customer accounts and filed documents.
  • Engaged in training sessions to improve product knowledge and sales techniques.
  • Researched answers or solutions as needed.
  • Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
  • Supported sales team by preparing property listings and marketing materials.
  • Conducted property showings, ensuring positive customer experiences.

Sales Representative Team Leader

Curacao Retail
10.2020 - 10.2024
  • Led team in achieving sales targets through effective coaching and performance management.
  • Monitored daily sales activities, providing actionable insights for continuous improvement in performance metrics.
  • Implemented training programs to enhance product knowledge and sales techniques among team members.
  • Analyzed customer feedback to identify trends, improving service strategies and enhancing customer satisfaction.
  • Developed and executed promotional campaigns to drive foot traffic and increase overall sales volume.
  • Collaborated with cross-functional teams to streamline operations, improving inventory management processes.


Education

High School Diploma -

American Career College
Los Angeles, CA
01-2026

Skills

  • Strong negotiation skills
  • Goal-oriented mindset
  • Conflict resolution
  • Market analysis expertise
  • Client needs assessment
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking Abilities
  • Organizational skills
  • Adaptability and flexibility

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Residential Sales Specialist

Spectrum/charter
11.2024 - Current

Sales Representative Team Leader

Curacao Retail
10.2020 - 10.2024

High School Diploma -

American Career College

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Jennifer Lopez Diaz