Jennifer Raymundo
Hayward,CA
Summary
Results-driven Operations Leader with over 10 years of experience in managing warehouse and distribution operations. Skilled in labor planning, process improvement, KPI management, and employee development. Expertise in hiring, performance management, and implementing Lean and 5S methodologies to enhance productivity and quality. Proven ability to build high-performing teams and drive significant business results in dynamic environments.
Overview
2027
2027
years of professional experience
Work History
Operations Supervisor
Short Story
South San Francisco, CA
2025 - Current
- Lead daily operations for Receiving and Returns, managing a workforce of 50–60 associates while consistently meeting productivity, quality, and service goals.
- Increased Receiving productivity by 20%, improving throughput from 50 to 60 UPH through workflow redesign, standardized metrics, and employee coaching.
- Increased Returns productivity by 18%, improving throughput from 55 to 65 UPH through process improvements and performance management.
- Developed labor planning models to accurately forecast staffing needs and ensure production goals are consistently achieved.
- Partner with department leaders to strategically allocate labor resources across warehouse operations based on changing business priorities.
- Developed labor planning models to forecast staffing needs and align workforce with production goals.
- Created specialized functional roles and standardized workflows to improve efficiency and scalability across both departments.
- Designed and implemented standardized departmental metrics to enhance operational visibility and accountability.
- Implemented 5S workplace organization systems to enhance warehouse organization, safety, and operational consistency.
- Utilize WOLF, Metabase, Retool, and Google Workspace to analyze operational metrics, monitor KPIs, and support data-driven decision-making.
Distribution Manager
ABB Optical Group
Alameda, CA
2022 - 2025
- Lead and manage the daily performance of a team of 25-35 associates, consistently achieving production goals and enhancing operational efficiency.
- Oversaw shift operations, ensuring compliance with standard operating procedures and achieving high-quality standards.
- Develop and maintain a cross-trained workforce, enabling flexible redeployment to meet fluctuating business demands and optimize resource utilization.
- Collaborate with peers, management, and internal/external business partners to resolve issues and streamline the distribution pipeline from vendor to customer.
- Partnered with management to identify operational challenges and implemented quality control measures, reducing errors and improving performance.
- Schedule and facilitate regular team meetings, including daily huddles and monthly one-on-one sessions with direct reports, to foster communication and engagement.
- Analyzed individual and team performance data to provide targeted training and coaching, fostering continuous improvement and professional development.
Senior Distribution Supervisor
ABB Optical Group
Alameda, CA
2019 - 2022
- Trained new hires and existing associates to ensure thorough understanding of processes and expectations, enhancing overall team competency.
- Supported recruitment, promotion, retention, and termination processes to foster positive workplace culture and strengthen team cohesion.
- Reviewed and recommended process improvements within department to maximize performance and efficiency, driving operational effectiveness.
- Foster a collaborative team environment, providing support and mentorship to colleagues to enhance team dynamics.
- Assist in recruitment, promotion, retention, and termination processes, contributing to a positive workplace culture and team cohesion.
- Maintain a safe work environment, ensuring compliance with OSHA regulations and other governmental standards to promote employee well-being.
Distribution Supervisor
Matheson Flight Extenders
San Leandro, CA
2017 - 2019
- Monitored operational compliance with established procedures and safety regulations, ensuring a safe and productive work environment for all staff members.
- Managed employee schedules effectively to align with operational hours, optimizing workforce allocation to meet business demands.
- Analyzed individual and team performance data, generating production reports to identify trends and drive targeted improvements.
- Utilized knowledge of systems and procedures to implement process improvements across warehouse functions, enhancing overall operational efficiency.
- Managed daily activities of team leaders, offering guidance and support to ensure smooth operations and effectively resolve challenges.
Education
Bachelor of Science - Sociology
University of California, Berkeley
Berkeley, CA2014
Skills
- Warehouse Management
- Logistics management
- Receiving Operations
- Returns Operations
- Succession Planning
- Employee Engagement
- Process Training
- Cross-functional Collaboration
- Continuous Improvement
- Team Leadership
- Performance Reviews
- Coaching & Mentoring
- Corrective action management
- OSHA & Workplace Safety
Languages
Spanish
Native or Bilingual
Timeline
Operations Supervisor
Short Story
2025 - Current
Distribution Manager
ABB Optical Group
2022 - 2025
Senior Distribution Supervisor
ABB Optical Group
2019 - 2022
Distribution Supervisor
Matheson Flight Extenders
2017 - 2019
Bachelor of Science - Sociology
University of California, Berkeley