Summary
Overview
Work History
Education
Skills
References
Timeline
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Jennifer Loera

Kingsburg

Summary

Highly skilled Sales Associate with a strong background in customer service and sales. Consistently successful in cultivating relationships, promoting products, and closing deals. Strengths include exceptional communication ability, problem-solving skills, and adaptability to new situations. Significant contributions made in previous roles by improving sales strategies and increasing overall team performance.

Overview

11
11
years of professional experience

Work History

Seasonal General Sales Associate

Macys Department Store
Selma
09.2024 - 01.2025
  • Maintained organized merchandise displays to enhance customer experience.
  • Provided product knowledge and recommendations to customers for informed decisions.
  • Prepared promotional materials such as signs or price tags for display purposes.
  • Maintained cleanliness of sales floor and displays.
  • Attended regular staff meetings regarding new product introductions, sales goals.
  • Greeted customers and offered assistance to build favorable first impression and positive experience.

General Sales Associate

Home Depot
Kingsburg
01.2023 - 01.2024
  • Assisted customers with product selection and project planning.
  • Maintained inventory levels and organized merchandise displays.
  • Provided product information and answered customer inquiries.
  • Participated in promotional events to enhance customer engagement.
  • Provided excellent customer service by listening to customer needs and responding accordingly.
  • Explained features and benefits of merchandise to customers to increase sales and profits.

Assistant General Manager

Carls Jr
Selma
09.2013 - 11.2020
  • Implemented strategic initiatives to improve customer satisfaction and loyalty programs.
  • Oversaw budget management and financial planning for operational sustainability.
  • Managed staff recruitment, training, and development to enhance team capabilities.
  • Directed daily operations to ensure efficient business performance and service delivery.
  • Coordinated cross-departmental communication to streamline workflow and project execution.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

CNA/Home Health Aide

Care Connect Inc
Kingsburg
01.2015 - 01.2020
  • Monitored patient vital signs and reported changes to nursing staff.
  • Provided companionship and emotional support to enhance patient well-being.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Reported changes in patient conditions to registered nurse or physician.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Facilitated communication between patients, family members, and healthcare professionals.

Education

High School Diploma -

Selma Adult School
Selma, CA

Skills

  • Customer service
  • Visual merchandising
  • Team building
  • Sales strategy
  • Inventory management
  • Project management
  • Specialized dietary needs
  • Medication administration
  • Patient advocacy
  • Patient lifting techniques

References

  • Marissa Leon: 559-238-5350
  • Noreen Moya: 559-687-8127
  • Josie Unruh: 559-974-0556

Timeline

Seasonal General Sales Associate

Macys Department Store
09.2024 - 01.2025

General Sales Associate

Home Depot
01.2023 - 01.2024

CNA/Home Health Aide

Care Connect Inc
01.2015 - 01.2020

Assistant General Manager

Carls Jr
09.2013 - 11.2020

High School Diploma -

Selma Adult School

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Jennifer Loera