Jennifer L. Moore
Coldbrook,Canada
Summary
Dedicated and highly skilled Western Zone Staffing Manager with extensive experience in coordinating, planning, and supporting daily operational staffing functions. Strong ability to multitask and prioritize a demanding workload. Excel as an independent and self-managed professional. Focus on achieving results and supporting complex, deadline-driven operations by identifying goals and priorities. Recognized for superior interpersonal skills, quickly assessing people and situations to determine the appropriate course of action.
Overview
16
16
years of professional experience
Work History
Manager, Western Zone Staffing Manager
Nova Scotia Health
01.2020 - Current
- Company Overview: People Services | Western Zone
- Provides strategic and operational leadership for the Western Zone Staffing Offices
- Working closely with Managers within the Western Zone, to review immediate and future staffing pressures as well as redeployment
- Working closely with Director, Staffing Services to operationalize policies and standardized staffing processes
- Aligning the day to day operational work of the Western Zone Staffing Offices with the strategic vision and goals of the organization and provincial staffing response strategies
- Ensuring staffing best practices are maintained and in accordance with collective agreements, terms and conditions and organizational policies
- Identifying process improvement opportunities to Zone Leadership and provincial stakeholders
- Aligning goals of the department with NSH Mission, Vision and Values, and Strategic Directions
- People Services | Western Zone
Volunteer Resources Consultant
Nova Scotia Health
08.2016 - 01.2020
- Company Overview: People Services | Western Zone
- Ensured programs and services meet the standards of practice as outlined by the Canadian Administrators of Volunteer Resources
- Communicated with managers and other volunteer/community groups within NSHA - Western Valley to identify present and future program needs or opportunities in support of integrated services and the efficient utilization of resources
- Assessed volunteer resource capacity and capabilities in collaboration with identified needs/opportunities, service changes and any redevelopment areas
- Developed an effective and efficient volunteer organizational structure which supports the goals and objectives
- Developed formal and informal recognition program and processes for volunteers
- Provided recommendations regarding program development and appropriate directions
- Coordinated the Volunteer Services Program, High School Co-op, Hungry Helpers and the Junior Volunteer Program
- Developed and enhanced community partnerships conducive to program and volunteer role development including redevelopment and person/family centered care
- Developed volunteer role descriptions in accordance with organizational development practices
- Recruited, screened, interviewed, and placed potential volunteer resources following accepted practices
- Assessed and promoting ongoing educational development and training for volunteer resources consistent with performance management and orientation and best leading practices
- People Services | Western Zone
Long Term Disability Support
Nova Scotia Health
05.2015 - 01.2020
- Company Overview: People Services | Western Zone
- Supported employees with Long Term Disability claims
- Completed the employer section of the LTD application
- Communicated with HANS and Manulife regarding Western Zone LTD claims
- People Services | Western Zone
Attendance Consultant
Nova Scotia Health
05.2015 - 12.2016
- Company Overview: People Services | Western Zone
- Researched, developed, and implementation of the Annapolis Valley - Western Zone Integrated Attendance Support Program
- Worked collaboratively with the Attendance Support Team, including Occupational Health Service, Injury Prevention Program and external partners such as Workers Compensation Board, Long Term Disability and Unions to provide advice and support to managers and their employees who have become ill, injured, or disabled and were attempting returning to their position
- Assisted and provided guidance and support with Accommodations
- Supported employees with Long Term Disability claims
- Provided advice and direction to Managers in relation to Employee and Family Assistance resources, including coordination of professional development sessions throughout Annapolis Valley
- Provided advice and support to Managers in Employee Relations, Health and Safety, and the interpretation and development of relevant policies and procedures
- Produced quarterly statistics for all Managers/Directors and assisting in the interpretation of these attendance statistics
- Reviewed and manages workflow all Annapolis Valley Western Zone Request for Hire submissions; insuring all required approval and a timely turnaround for all requests
- People Services | Western Zone
Administrative Assistant to Executive
Annapolis Valley Health
01.2012 - 05.2015
- Company Overview: Director of People and Organizational Development
- Provide high-level administrative support resulting in smooth operations in a very busy office
- Provided guidance and leadership for a team of administrative professionals enhancing professionalism, promoting team building and creating consistent work processes across the organization and within the team
- Coordinate highly successful seminars, creating invitations and promotional materials, booking venues, and helping select guest speakers
- Coordinated meetings and special functions; ensuring that team members have all necessary information such as agendas, previous meeting minutes and reference material in a timely fashion
- Prepared, edit and proofread correspondence, presentations, publications, reports, invoices and related material, ensuring accuracy
- Compiled the submissions that contributed to AVH achieving Top Employer awards, Mainstay Award and Quality Worklife, Quality Healthcare
- Always demonstrated strong attention to detail and ability to multitask within this fast-paced, high-pressure work environment
- Acting as a liaison and provide a first line of response, direction or information on behalf of management, ensuring positive outcomes and taking appropriate action in absence of management
- Director of People and Organizational Development
Administrative Assistant
Annapolis Valley Health
01.2009 - 12.2011
- Company Overview: Occupational Safety Health and Wellness
- Coordinated meetings/conference calls as well as resources to ensure that all team members have all necessary information such as agendas, previous meeting minutes and reference material
- Developed and maintained a SharePoint Intranet site for Occupational Safety, Health and Wellness
- Prepared and edited correspondence, presentations, publications, reports, and related material
- Provided all administrative support to a newly formed team which included the development of clear processes and supporting documentation to be used by all managers through the district
- Contributed to the development and implementation of Occupational Safety, Health and Wellness policies and procedures
- Occupational Safety Health and Wellness
Education
Leadership 2.0 -
St. Mary’s University
Halifax, NSCertification in Volunteer Administration -
10.2024
Palliative Care Volunteer Certificate -
Hospice Palliative Care Ontario
01.2019
Disability Management Certificate -
University of Fredericton
01.2016
Registered Professional Recruiter -
Workplace.ca
01.2014
Accounting and Advanced Computers Diploma -
Eastern College (CompuCollege)
01.1999
Skills
- Event Planning & Coordination
- Correspondence & Reports
- Customer Service Experience
- Written & Oral Communication
- Emotional Intelligence
- Policies & Procedures
- Multi-Project Management
- Time Management
- Facilitation Skills
- Problem Solving Skills
- Decision Making Skills
- Recruitment
- Self-Starter
- Flexible
- Leadership Skills
Leadership & Volunteer Experience
- Former Board Member, Kings Volunteer Resource Centre, New Minas
- Former Chair, KVRC Volunteer Symposium, Kings Volunteer Resource Centre, New Minas
- Volunteer, Canadian Police Family Alliance, 03/01/20, Present
Professional Development
Working Mind, Skills/Conflict Resolution, Start with Heart, Courageous Conversations, LEADS, Interpersonal & Communication, Enhancing Collaboration/Decision Making & Leadership, Microsoft Office, Success Factors, COVID-19 Screening Tool (REDcap), OP3, WCB My Account, Time Capture, Manager Self-Serve, LMS e Learning System, HAPS Employee Self-Serve, Adobe Illustrator, SIMS Reporting System, SAP, Zoom, Skype, Wix (website builder)
Accomplishments
February 2024, received the Queen’s Platinum Jubilee Medal for all my contributions during the COVID pandemic.
Timeline
Manager, Western Zone Staffing Manager
Nova Scotia Health
01.2020 - Current
Volunteer Resources Consultant
Nova Scotia Health
08.2016 - 01.2020
Long Term Disability Support
Nova Scotia Health
05.2015 - 01.2020
Attendance Consultant
Nova Scotia Health
05.2015 - 12.2016
Administrative Assistant to Executive
Annapolis Valley Health
01.2012 - 05.2015
Administrative Assistant
Annapolis Valley Health
01.2009 - 12.2011
Certification in Volunteer Administration -
Palliative Care Volunteer Certificate -
Hospice Palliative Care Ontario
Disability Management Certificate -
University of Fredericton
Registered Professional Recruiter -
Workplace.ca
Accounting and Advanced Computers Diploma -
Eastern College (CompuCollege)
Leadership 2.0 -
St. Mary’s University
Similar Profiles
Kaylee ProulxKaylee Proulx
Registered Nurse at Nova Scotia Health AuthorityRegistered Nurse at Nova Scotia Health Authority
DUSHYANT KUMARDUSHYANT KUMAR
Utility Worker at Nova Scotia Health AuthorityUtility Worker at Nova Scotia Health Authority
Tracey MartinTracey Martin
Health Information Clerk at Nova Scotia Health AuthorityHealth Information Clerk at Nova Scotia Health Authority
Rita KalemaRita Kalema
Patient attendant at Nova Scotia Health AuthorityPatient attendant at Nova Scotia Health Authority
Caroline AdamsCaroline Adams
Consultant of Student Equity at Annapolis Valley Center of EducationConsultant of Student Equity at Annapolis Valley Center of Education