Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Lim

Summary

Self-driven and motivated individual with 15+ years in the customer service and hospitality industry. Very attentive to customers needs and quick at making important decisions and problem solving.

Overview

6
6
years of professional experience

Work History

Concierge

First Service Residential
06.2023 - Current
  • Provided friendly and efficient customer service to residents.
  • Addressed resident inquiries with timely and professional responses via phone, email and in-person interactions.
  • Conduct regular authorized suite inspections and report anything unusual to supervisor and maintenance.
  • Handled emergency situations such as leaks and smoke alarms in a professional and calmly manner while following proper protocols.
  • Managed key authorization and permission of entry for guests, contractors, maintenance.
  • Trained and help new staff members on concierge procedures.
  • Assorted parcel room boxes and mail delivery while keeping track of any discrepancies.
  • Managed move-in and move-out processes smoothly, minimizing stress for both tenants and property management staff.
  • Assisted with preparations of tenant forms and personal documents between tenant and coordinator.

Art Instructor

Canvastone Children's Art Studio
01.2023 - Current
  • Teaching students ages 6-18, with 8 students per class. Covered techniques for drawing and painting.
  • Prepare and gather materials for detailed lesson plans.
  • Attend meetings and collaborate with other arts teachers.
  • Enhanced student creativity by implementing diverse art techniques and mediums in lessons.

Freelance Artist

Art By Jennifer Lim
05.2018 - Current
  • Commissioned for work by individual owners as well as murals for multiple restaurants.
  • Designed logo and graphics for businesses.
  • Stayed punctual with commissioned projects and self organized appointments, bookings, inventories and travel arrangements.
  • Promoted art by sharing updates, joining local events, improving self skills and building strong relations with clients.

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Education

RECA License Application in Progress

Online Course RECA License
Edmonton, AB

High School Diploma -

Ross Sheppard High School
Edmonton, AB
05.2006

Skills

Passionate

Self-driven

Customer Service abilities

Friendly and helpful

Highly Adaptable

Problem Solver

Timeline

Concierge

First Service Residential
06.2023 - Current

Art Instructor

Canvastone Children's Art Studio
01.2023 - Current

Freelance Artist

Art By Jennifer Lim
05.2018 - Current

RECA License Application in Progress

Online Course RECA License

High School Diploma -

Ross Sheppard High School
Jennifer Lim