Jennifer Lien
Burnaby,BC
Summary
Professional and courteous seeking employment after relocation. My experience and ability to build rapport with my clients, and give them next level client services will be an asset to your business. An energetic and experienced individual seeking employment working as a team player in a people-oriented organization where I can maximize my customer-service experience in a new challenging environment to achieve the corporate goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server/Bartender
Local Public Eatery
Vancouver, BC
2025 - Current
- Provided exceptional customer service to enhance dining experiences.
- Managed multiple tables efficiently in fast-paced environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Trained new servers on menu items and service protocols.
- Implemented upselling techniques, increasing average check amounts.
Server/Bartender
Cactus Club Cafe
Vancouver, BC
10.2016 - 06.2025
- Provided excellent guest experiences through phenomenal customer service, evidenced by a number of regular patrons requesting to sit in my section
- Ensuring that guests’ orders were up to standard, and to their liking.
- If it wasn’t, I would find a way to problem solve on my own before asking a manager for assistance.
- Helped ensure that the restaurant ran smoothly.
- Bartender manager - kept on top of liquor shortages, and liquor counts.
Barber
Modern Man
Winnipeg, MB
07.2023 - 02.2024
- Built strong relationships with clients, encouraging repeat visits and word-of-mouth referrals.
- Completed quality haircuts and styling for men, women and children.
- Delivered high-quality haircuts and grooming services tailored to individual client preferences.
- Developed innovative styling techniques, keeping abreast of industry trends and products.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
Barber
Dial a Style Barbershop
Vancouver, BC
01.2019 - 03.2020
- Outstanding client retention
- Skills - clipper usage, trend expert, mens hair style knowledge, product knowledge
- Verbal communication strength
- Equipment maintenance and sanitation
- Instagram: @fadedwithjenn
Hairstylist Apprentice
Flowstate Hair Design
Vancouver, BC
03.2017 - 10.2017
- Specializing in shampoos and scalp massages, blow outs, and styling.
Food and Beverage Server, Bartender
Tavern United Canad Inns Polo Park
Winnipeg, MB
05.2013 - 10.2016
- Managed tables and guests at the bar in terms of service, organizing and cleaning tables
- Provided excellent guest experiences through phenomenal customer service, evidenced by a number of regular patrons requesting to sit in my section
- Exceeded sale goals by effectively managing sections and multi-tasking
- Handled cash, debit and credit card transactions up to $3000 a day
- Cashed out and settled at the end of the day
Ladies' Shoe Department Sales Associate
Hudson's Bay Company
Winnipeg, MB
10.2011 - 10.2016
- Used organizational and multitasking skills to assist up to 5 customers at a time
- Handled payments at cash register
Education
College diploma - Hairstyling
Blanche MacDonald Centre
Vancouver, BC11.2017
Post-secondary education - Health Science
University of Manitoba
Vancouver, BC06.2012
University 1 - undefined
06.2012
High school diploma or GED - undefined
Kelvin High School
Winnipeg, MB06.2010
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Ecole Secondaire Kelvin High School
Winnipeg, MB06.2010
Skills
- Hair Styling
- Bartending
- Food Safety
- POS
- Restaurant Management
- Customer service
Websites
Certification
- Serving It Right
- December 2010 to Present
Additional Information
- Over 10 years of progressive experience working in diverse hospitality settings
- Works great as a team player in a team environment, also independently
- Strong communication skills, and highly responsible
- Great interpersonal skills; friendly, and extra patient
- Responsible; able to complete high level workloads within strict deadlines
- Well experienced with Point of Sales (POS) system operation
- Trained in liquor, wine and food service, food safety understanding
Timeline
Barber
Modern Man
07.2023 - 02.2024
Barber
Dial a Style Barbershop
01.2019 - 03.2020
Hairstylist Apprentice
Flowstate Hair Design
03.2017 - 10.2017
Server/Bartender
Cactus Club Cafe
10.2016 - 06.2025
Food and Beverage Server, Bartender
Tavern United Canad Inns Polo Park
05.2013 - 10.2016
Ladies' Shoe Department Sales Associate
Hudson's Bay Company
10.2011 - 10.2016
College diploma - Hairstyling
Blanche MacDonald Centre
Post-secondary education - Health Science
University of Manitoba
University 1 - undefined
High school diploma or GED - undefined
Kelvin High School
undefined
Ecole Secondaire Kelvin High School
Server/Bartender
Local Public Eatery
2025 - Current