Jennifer Leslie
Lakeshore,ON
Summary
Dependable Personal Support Worker with a proven track record in monitoring client health and implementing effective care strategies. Skilled in creating safe environments and mentoring junior staff, committed to delivering high-quality, compassionate care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Bayshore Home Care Solutions
03.2021 - Current
- Monitor client health conditions and reported changes to healthcare team
- Implement strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Participate in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
- Ensure compliance with safety protocols and infection control measures.
- Educate clients and families on health management and wellness practices.
- Mentor junior staff on best practices for client care and support.
- Assist clients with daily living activities, promoting independence and wellbeing.
- Develop trust-based relationships with clients through active listening and empathetic communication skills.
- Engage patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Resident Support Aid
Banwell Gardens Care Centre
10.2020 - 03.2021
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Implemented infection control procedures, contributing to a safer environment for residents and staff.
- Participated in staff training sessions to continually enhance knowledge and skills in resident care practices.
- Utilized effective communication skills when interacting with diverse populations, including residents with varying cognitive abilities.
- Developed rapport with residents and families, ensuring open communication and trust.
- Ensured compliance with MOHLTC regulations maintaining accurate documentation of resident care provided.
Hairstylist
Self-employed in Long Term Care Home
01.2005 - Current
- Provide personalized haircuts and hairstyles to residents, enhancing their overall well-being and self-esteem.
- Maintain cleanliness and organization of tools and work area, ensuring a safe environment for clients.
- Develop strong relationships with residents, fostering trust and enhancing client satisfaction with services provided.
- Collaborate with care staff to understand residents' health conditions, tailoring services to meet their specific needs effectively.
- Achieve consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Education
Hairstyling
Marvel Beauty School
Windsor, ONPersonal Support Worker
Trios College
Windsor, ON12-2020
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Compassionate care
- Verbal and written communication
- Healthcare documentation
- First aid and safety
- Dependable and responsible
- Customer service
Languages
English
Native or Bilingual
Certification
- Wound Care essentials 2024
- GPA 2024
- WHMIS 2025
- CPR level C (Recertification 2024)
Timeline
Personal Support Worker
Bayshore Home Care Solutions
03.2021 - Current
Resident Support Aid
Banwell Gardens Care Centre
10.2020 - 03.2021
Hairstylist
Self-employed in Long Term Care Home
01.2005 - Current
Hairstyling
Marvel Beauty School
Personal Support Worker
Trios College