Jennifer Lemon

• Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
• Enforced health and safety protocols to promote safe working environment.
• Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
• Coordinated with other departments to align production with customer requirements.
• Sourced materials to keep up with production goals and meet customer demands.

• Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
• Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
• Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.

• Directed initiatives to improve work environment, company culture or overall business strategy.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Developed and maintained relationships with external vendors and suppliers.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
• Assisted in the development of company policies and procedures, contributing to a more organized work environment.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
• Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Improved office efficiency by implementing new filing systems and document management processes.

(Contracted by Ridgeline Exploration Services)

• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Managed filing system, entered data and completed other clerical tasks.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Identified, developed, and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Create expense reports from receipts submitted by employees for reimbursement
• Manage basic bookkeeping duties and payroll

• Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.
• Coordinated with community stakeholders for successful implementation of social and community service initiatives.
• Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
• Developed and implemented training programs for staff.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.