Jennifer LeGallais

Staff Management:

• Hired, trained, and managed restaurant staff, scheduled shifts, and fostered a positive work environment.

Customer Service:

• Ensured a positive dining experience, handled guest complaints, and built customer loyalty.

Business Management:

• Oversaw daily operations, managed finances (budgets, payroll, etc.), developed business plans, and ensured compliance with all regulations.
• Kept all building areas and equipment functional and well-organized to promote best business performance.
• Effective verbal and written communication with staff, guests, and vendors.

• Coordinated medical appointments for all family members and followed up with health care providers.
• Planned activities to foster intellectual, physical, and emotional development.
• Created and implemented daily routines for effective scheduling.
• Prepared meals for all family members with a focus on a nutritious and well balanced diet.
• Identified needs and organized plans for travel and out-of-town functions.

• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and takeout supplies.
• Utilized communication practices with kitchen staff to deliver meals in a timely manner.
• Served food and beverages promptly with focused attention to the guest's needs.