Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Leandres

Cambridge,Canada

Summary

Professional and experienced in working in a fast paced environment demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects and able to multi task effectively. Excellent computer skills including electronic mail, Navision and Microsoft Office programs.

Overview

29
29
years of professional experience

Work History

Room Attendant

Langdon Hall
05.2023 - Current
  • Prepare necessary material required to accomplish daily tasks
  • Execute room cleaning
  • Practice safe working habits
  • Maintain cleanliness and organization of work areas
  • Always greet guests in a friendly and professional manner
  • Perform other duties as required.

Inventory Associate

Oticon Canada
10.2010 - 05.2023
  • Responsible for timely preparation and kitting of orders to be sent to contractor and in house production orders
  • Accurate documentation of transfers of inventory between locations
  • Act as liaison between production and customer service for status checks and reporting
  • Accurate checking and documentation of incoming and outgoing inventory
  • Responsible for entering defective instruments, kits and parts through Kitenet and generate packing slip for preparation to ship back to Poland
  • Generate purchase invoices and credits
  • Performed inventory counts and ordered materials
  • Prepared orders for shipment by attaching tags and labels.

Order Entry and Invoicing Associate

Oticon Canada
07.2005 - 10.2010
  • Generate hearing aid new orders, service and accessories in a Navision database accurately
  • Generate invoices, process credits and billing errors
  • Regularly interact with customer service over telephone or via email regarding inquiries and status checks
  • Responsible for accurate documentation, filing and organization of associated paperwork
  • Assist other associates, provide guidance and training when needed
  • Processed and sent invoices, adjustments and credit memos to customers.

Team Lead-Operations

Lason Canada
01.1999 - 01.2004
  • Prepare, scan and index medical and banking documents
  • Maintain high level of confidentiality and security
  • Assist supervisor in daily duties
  • Trained, mentored and motivated employees to maximize team productivity
  • Report and analyze production data
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations
  • Directed and assigned tasks to team members daily.

Customer service

Tim Horton's Donuts
01.1995 - 01.1999

Education

Certified Customer Service Specialist -

CCPC Global
Mississauga, ON
01.2017

High School Diploma -

Monsignor Doyle Catholic School
Cambridge, ON
06.1998

Skills

  • Inventory tracking proficiency
  • Utilization reports
  • Ordering expertise
  • Audit counts
  • Stockroom procedures
  • Inventory replenishment
  • Dependable and reliable
  • Product organization
  • Adaptive team player
  • Report generation
  • Workload priorities
  • Invoice Documentation Management
  • Billing and Invoicing
  • Verbal and Written Communication
  • Purchase Orders
  • 10-Key Data Entry
  • Microsoft Office
  • Word Processing

Languages

English
Native or Bilingual

Timeline

Room Attendant

Langdon Hall
05.2023 - Current

Inventory Associate

Oticon Canada
10.2010 - 05.2023

Order Entry and Invoicing Associate

Oticon Canada
07.2005 - 10.2010

Team Lead-Operations

Lason Canada
01.1999 - 01.2004

Customer service

Tim Horton's Donuts
01.1995 - 01.1999

Certified Customer Service Specialist -

CCPC Global

High School Diploma -

Monsignor Doyle Catholic School

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