Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Additional Information
Timeline
Generic

Jennifer Languido

Melfort,SK

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 5 years of experience in team leadership in Food industry. Background includes sales, management and customer service in fast-paced settings. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Ambitious Restaurant manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Managerial position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly proactive manager with 5 years of experience in team leadership in Food industry. Background includes sales, management and customer service in fast-paced settings. Highly proactive manager with 5 years of experience in team leadership in food industry. Background includes sales, management and customer service in fast-paced settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Restaurant Manager

Holden Food Industries Wendy' Melfort Saskatchewan
07.2022 - Current
  • Carefully interviewed, selected, trained, and supervised staff.
  • Led and directed team members on effective methods, operations, and procedures.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service

Restaurant Supervisor

Tim Horton's Melfort Saskatchewan
11.2018 - 06.2022
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared

Education

Bachelor of Science - Medical Administrative Assistant

ERP COLLEGE
Calgary, AB
08.2023

Bachelor of Science - Hotel Restaurant Management

LA CONSOLACION COLLEGE MANILA
Mendiola Manila Philippines
04.1994

High School Diploma -

St. Joseph High School
Malabon Metro Manila , Philippines
03.1990

High School Diploma -

ST. Joseph Elementary School
Manila Philippines
03.1986

Skills

  • Full Service Restaurant Background
  • Food Service Background
  • Customer Service Best Practices
  • Order Delivery Practices

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Reduced employee turnover by [Number]% by creating and implementing a no-cost incentive program.
  • Increased sales by [Number]% while reducing food costs by []%, leading to a $[Number] net profit in the last two years.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Languages

English
Full Professional

Certification

  • Certified Wendy's Restaurant of Canada Managing Food Safety September 14,2023
  • Training - Wendy's Managerial Position July - November 2022
  • Ecosure Food Saty Program August 30,2023.


Additional Information

Seeking a challenging career opportunity in a company that offers professional growth and motivation commencement to my skills in the field of any suite desired company .An achievement oriented leader with an aim of developing contributing exceptional organizational skills ans innovative ideas to improve performance .Eager to work to any opportunity bringing a solid track record of managing and motivating staff members and providing exceptional customer service to ensure smooth operations .

Timeline

Certified Restaurant Manager

Holden Food Industries Wendy' Melfort Saskatchewan
07.2022 - Current

Restaurant Supervisor

Tim Horton's Melfort Saskatchewan
11.2018 - 06.2022

Bachelor of Science - Medical Administrative Assistant

ERP COLLEGE

Bachelor of Science - Hotel Restaurant Management

LA CONSOLACION COLLEGE MANILA

High School Diploma -

St. Joseph High School

High School Diploma -

ST. Joseph Elementary School
Jennifer Languido