Jennifer Ladouceur
Orillia,ON
Summary
Skilled at managing fast-paced commercial cleaning projects alone or as part of a team. Quality-driven and knowledgeable with a good understanding of time management requirements and a flexible schedule.
Overview
7
7
years of professional experience
Work History
Commercial Janitorial Cleaner
Scandinavian Building Services
01.2019 - Current
- Maintained floor cleaning and waxing equipment.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
House Keeper/Laundry Attendant
Champlain Hotel
03.2017 - 12.2018
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over [Number] pieces per shift for large $[Amount] revenue-producing business.
Education
No Degree -
Twin Lakes Secondary School
Orillia, ONSkills
- Lawn Mowing
- Polishing Fixtures
- OSHA Compliance
- Trash Collection
- Deep cleaning expertise
- Safety Standards and Protocols
- Productivity and Time Management
- Team Collaboration
- Adaptable and Flexible
- Decision-Making
- Window Washing
- Dusting surfaces
- Communication and Interpersonal Skills
- Flexible Schedule
Languages
English
Native or Bilingual
Timeline
Commercial Janitorial Cleaner
Scandinavian Building Services
01.2019 - Current
House Keeper/Laundry Attendant
Champlain Hotel
03.2017 - 12.2018
No Degree -
Twin Lakes Secondary School
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