JENNIFER KUTCHER

* Successfully sold the most 10mm rebar in October 2025 in the history of Altasteel

* Maintain customer accounts, accept and enter PO's as well as handle shipments to each customer by creating specific shipping plans for each customer

* Answered phone calls and emails from clients to address questions, complaints, and needs.

* Utilized computer software to complete various administrative tasks.

* Collaborated with other teams to develop strategies for improving operational efficiency.

* Responded promptly to all customer inquiries via phone or email within established timeframes.

* Maintained confidential records following company policy and legal requirements.

• Created and maintained filing systems, both electronic and paper-based, for easy access to information.

• Processed invoices, purchase orders, and other documents accurately and efficiently.

• Managed a detailed filing system for organizing client records.

• Reviewed incoming requests for service or materials ensuring the accuracy of order details before processing.

• Participated in management meetings to discuss new directives and offer insights and suggestions to improve procedures.

• Provided administrative support to department staff, including scheduling meetings and coordinating travel arrangements.

• Acted as a liaison between customers and clients and internal departments regarding inquiries or problems.

• Coordinated special projects by managing resources, meeting deadlines, and communicating progress updates.

• Created financial reports for decision-making and strategic planning.

• Reviewed contracts before signing to ensure compliance with applicable laws.

• Compiled and analyzed data to generate reports for business decision-making.

• Performed invoicing and budget-tracking tasks to monitor financial progress.

• Conducted research on topics related to project needs or customer requests.

• Prepared reports to summarize operational results and financial performance.

• Created or maintained a database of customer accounts.

• Identified potential risks to develop mitigation plans.

• Researched and reviewed regulatory, technical, or market issues related to sustainability.

• Implemented procedures for efficient project management.

• Documented business processes related to project management activities.

• Developed policies and procedures related to project management practices.

• Tracked progress on projects using project management software applications.

• Utilized project management tools to track progress on projects.

• Answered phone calls and emails from clients to address questions, complaints, and needs
• Utilized computer software to complete various administrative tasks
• Collaborated with other teams to develop strategies for improving operational efficiency
• Responded promptly to all customer inquiries via phone or email within established timeframes
• Maintained confidential records in accordance with company policy and legal requirements
• Created and maintained filing systems, both electronic and paper-based, for easy access to information
• Processed invoices, purchase orders and other documents accurately and efficiently
• Managed detailed filing system for organizing client records
• Reviewed incoming requests for service or materials ensuring accuracy of order details before processing
• Participated in management meetings to discuss new directives and offer insights and suggestions to improve procedures
• Provided administrative support to department staff, including scheduling meetings and coordinating travel arrangements
• Acted as a liaison between customers and clients and internal departments regarding inquiries or problems
• Coordinated special projects by managing resources, meeting deadlines and communicating progress updates
• Created financial reports for decision-making and strategic planning
• Reviewed contracts prior to signing to ensure compliance with applicable laws
• Compiled and analyzed data to generate reports for business decision-making
• Performed invoicing and budget tracking tasks to monitor financial progress
• Conducted research on topics related to project needs or customer requests
• Prepared reports to summarize operational results and financial performance
• Created or maintained database of customer accounts
• Identified potential risks to develop mitigation plans
• Researched and reviewed regulatory, technical or market issues related to sustainability
• Implemented procedures for efficient project management
• Documented business processes related to project management activities
• Developed policies and procedures related to project management practices
• Tracked progress on projects using project management software applications
• Utilized project management tools to track progress on projects
• Worked collaboratively with corporate personnel to resolve identified compliance issues
• Collaborated with senior management to develop strategies for addressing non-compliance issues
• Ensured that all required documentation is maintained in accordance with company policy
• Maintained up-to-date knowledge of relevant regulatory developments, industry trends, and best practices
• Demonstrated expertise in conducting internal audits, risk assessments and investigations
• Prepared and maintained compliance reports for management review
• Investigated complaints related to possible violations of regulations or standards.