Jennifer Knox
Comox, BC
Summary
Results-driven CEO with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and empowering staff and employees. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
CEO
K'omoks Economic Development Corporation
04.2023 - Current
- Identified new revenue generation opportunities to senior managers
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Reviewed individual department performance and worked with senior managers to improve processes, procedures, and practices.
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms.
- Directed market expansions to propel business forward, meet changing customer needs.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Oversaw divisional marketing, advertising and new product development for Salish Seafoods, I-Hos Gallery and Puntledge RV Campground
- Founded performance- and merit-based evaluation system to assess staff performance.
- Created succession plans to provide continuity of operations during leadership transitions.
Executive Assistant to the Chief Executive Officer
K'omoks Economic Development Corporation
06.2018 - 04.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences.
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Prepared meeting agendas and briefing papers for members of board of directors.
- Handled confidential and sensitive information with discretion and tact.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Prepared documents, reports, and presentations.
- Conducted research on existing and new businesses
- Developed and maintained automated alert systems for important deadlines.
- Filed paperwork and organized computer-based information.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Coordinated events and worked on ad hoc projects.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Volunteered to help with special projects and community functions.
- Wrote reports newsletters.
Housing Coordinator
K'omoks First Nation
11.2017 - 06.2018
- Reviewed documentation and input data into computer system to complete eligibility process for housing and renovations.
- Initiated home inspections to identify safety issues and needed repairs.
- Met with membership to answer questions, address concerns and clarify policies and procedures.
- Oversaw housing plans for appropriate usage of housing subsidies.
- Following band policies and Indigenous Service (ISC) Policies.
- Provided written Band Council Resolutions for housing and renovations for membership
- Wrote proposals for housing/renovations to ISC and other applicable organizations.
- Assisted in grant writing to increase funds for organization.
- Met with Banking Institutions for Mortgages for membership.
- Provided briefing notes to Band Administrator to provide to Chief and Council.
- Filling out appropriate documentation for ISC for new housing projects.
Sports and Fitness Trainer
Business Owner/Manager
03.2013 - 09.2017
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Designed specific workout systems for individual clients based on performance ability.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Adapted classes to meet needs of participants with varying fitness levels.
- Developed and implemented fitness assessment system to evaluate progress of participants.
Education
Certificate Program - Community Economic Development Professionals
Simon Fraser University
Vancouver, BC 05.2018 - 05.2019
Certificate Program - Project Management For Large Infrastructure Projects
AFOA Canada
Vancouver. BC 03.2020 - 03.2020
Graduate Certificate - Hair Stylist
Blanche MacDonald
Vancouver, BC06.2012
Certificate Program - Advanced Business Administration
Vancouver Island University
Nanaimo, BC04.2010
Certificate Program - Applied Business Technology
Vancouver Island University
Nanaimo, BC04.2006
High School Diploma -
Highland Secondary
Comox, BC06.2004
Skills
- Business Administration
- Market Research
- Strategic Partnership
- Operational Oversight
- Strategic Direction
- Business Development
- Financial Management
- Policy Development
- Budgetary Oversight
- Profit and Loss
- Policy Updates
- Project Oversight
- Recruiting and Hiring
- Strategic Planning
- Negotiation
Additional Information
Additional Work Experience while attending VIU and High School
Milano's in Nanaimo - Worked as aa server while attending VIU
Adia Salon - Worked as a Hair Stylist after graduating from Blanch MacDonald and an in-home business
Super Store and Quality Floods as a cashier while attending High School
References available upon request
Timeline
CEO
K'omoks Economic Development Corporation
04.2023 - Current
Certificate Program - Project Management For Large Infrastructure Projects
AFOA Canada
03.2020 - 03.2020
Executive Assistant to the Chief Executive Officer
K'omoks Economic Development Corporation
06.2018 - 04.2023
Certificate Program - Community Economic Development Professionals
Simon Fraser University
05.2018 - 05.2019
Housing Coordinator
K'omoks First Nation
11.2017 - 06.2018
Sports and Fitness Trainer
Business Owner/Manager
03.2013 - 09.2017
Graduate Certificate - Hair Stylist
Blanche MacDonald
Certificate Program - Advanced Business Administration
Vancouver Island University
Certificate Program - Applied Business Technology
Vancouver Island University
High School Diploma -
Highland Secondary