Jennifer Knowlton
Berry Mills,NB
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Director of Operations
Plan A New Brunswick
03.2021 - Current
- Managing an organization's day-to-day operations
- Adhering to the company's policies and standards
- Ensuring that laws and regulations are being followed
- Facilitating community relationships
- Recruiting and interviewing candidates for different positions
- Managing training for employees
- Providing fairness, dignity, and respect
- Taking initiative and leading others
- Completing all scheduling needs for multiple homes
- 24 hour on call duties
- Maintaining updates to employee files
- Completing payroll weekly
Office Manager
Iroquois Lodge
06.2018 - 05.2020
- Completion of all paperwork for new admissions
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained computer and physical filing systems.
- Delivered performance reviews, recommending additional training or advancements.
- Employee scheduling
- Payroll
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Balancing months end and schedule
- Confirming appointments and meetings
Private Contractor
Six Nations Council Of The Grand River
01.2018 - 04.2018
- Purchasing all the supplies and home furnishings for a new program for Addictions and Mental Health
- Researching up-to-date medical equipment
- Providing 2 to 3 options
- Providing statements to council on findings
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Staying within a cultural understanding
- Maintaining organizational documentation
- Communicating efficiently with many businesses
- Optimized websites and mobile applications to achieve maximum performance.
- Generated detailed reports to highlight product performance.
Education
Medical Administrate Assistant -
Eastern College
Moncton, New Brunswick01.2022
Personal Support Worker Certificate -
Grand Erie School Board
Branford, Ontario01.2010
OSSD -
Southwood Secondary School
Cambridge, Ontario01.1997
Skills
- Leadership Training
- Process Improvements
- Strategic Planning
- Administrative Support
- HR Policies
- Employee Relations
- Organizational Development
- Performance Assessment
- Policy Enforcement
Leadership Experience
Leadership to me is to have strong decision-making skills to aid my ability to create a solution. You need to be decisive, creative, flexible, have a positive mindset, be good at problem solving, and have effective communication skills.
References
Available upon request.
Languages
English
Timeline
Director of Operations
Plan A New Brunswick
03.2021 - Current
Office Manager
Iroquois Lodge
06.2018 - 05.2020
Private Contractor
Six Nations Council Of The Grand River
01.2018 - 04.2018
Medical Administrate Assistant -
Eastern College
Personal Support Worker Certificate -
Grand Erie School Board
OSSD -
Southwood Secondary School
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