Jennifer Kirk
Brampton,ON
Summary
Experienced technology professional specializing in live event production, with expertise in configuring and managing web conferencing systems including WebEx, Zoom and Microsoft Teams. Skilled in optimizing audio and video setups, providing technical support and applying innovative technology solutions. Excelling in high pressure environments, ensuring technology implementation, strategic event planning and strong problem-solving abilities lead to seamless event execution.
Overview
14
14
years of professional experience
Work History
Virtual Event Support
TD Bank
11.2022 - Current
- Administer, configure and moderate virtual, hybrid and in person events using WebEx Events and Microsoft Teams, ensuring seamless execution.
- Manage large scale events with up to 10,000 participants.
- Produce events utilizing break out rooms, polling, Q&A (Slido), staging speakers, screen sharing and recording tools.
- Provide comprehensive technical support and troubleshooting throughout live events.
- Manage pre-production, production and post-event production tasks to ensure successful event delivery.
- Collaborate with clients, vendors, stakeholders and support teams to ensure seamless event execution and optimal outcomes.
- Deliver training sessions to educate colleges with new WebEx updates and features.
- Create, maintain and update detailed technical support documentation.
Coordinator, Boardroom and A/V Services
Davies Ward Phillips and Vineberg LLP
09.2010 - 10.2022
- Set up and configure boardroom audio-visual technology including web conferencing systems, cameras, laptops, monitors, speakers, microphones, projectors and touch screens.
- Facilitate virtual court proceedings by setting up boardroom technology and connecting to video conferences (Zoom) for remote hearings and trials.
- Provide technical support and troubleshooting for in-person, hybrid and virtual boardroom meetings.
- Moderate virtual meetings using WebEx, Zoom, MS Teams and ON24 Web Cast Elite, ensuring smooth execution.
- Produce events utilizing break out rooms, polling, Q&A, staging speakers, screen sharing and recording features.
- Expert in Cisco WebEx systems including WebEx applications, Cisco WebEx Events, Control Hub, Deskpros, RoomKits and Smart Boards.
- Deliver training and assistance with using WebEx applications and WebEx Smart Boards.
- Skilled in operating Crestron room control devices and touch panels for efficient boardroom management.
- Provide remote help desk support, trouble shooting issues with PCs, laptops, WebEx, Zoom and A/V equipment.
Education
Ontario College Diploma - Community And Justice Services
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON04.2009
Skills
- Communication Skills
- Leadership
- Problem-solving abilities
- Time Management
- Adaptability
- Web Applications
- Technology Implementation
- Technical Support and Assistance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Virtual Event Support
TD Bank
11.2022 - Current
Coordinator, Boardroom and A/V Services
Davies Ward Phillips and Vineberg LLP
09.2010 - 10.2022
Ontario College Diploma - Community And Justice Services
Sheridan College Institute of Technology And Advanced Learning
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