Jennifer Kennedy
Sylvan Lake,AB
Summary
Highly motivated Administrative Assistant eager to leverage my skills and expertise to secure a Pharmacy Assistant role and contribute to the smooth functioning of operations. Analyzes, prioritizes and completes tasks with professionalism and sound judgement.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Support III
Red Deer Johnstone CHC
09.2019 - Current
- Special Projects – Administrative Support
- Re-Deployment to PPWCC ASIV – Provincial Pandemic Workforce Coordination Centre (April 2021-May-2021)
- Administrative Support to Influenza Best Practice Coordinator.
- Creating Vaccine Depot Quarterly Newsletters
- Influenza Supply and Forms orders for all CHC’s in the CZ
- Daily Influenza reporting
- Ordering Depot Supplies
- Data entry for CZ Cold Chain Management Plans
- Cold Chain Audit Summaries
- Monthly updates to JCCHC Contact List & Floor Plans
- Data Entry – CZ Vaccine Tracking records
- NOB & NMS Tracking
- Completion of Rural Acute Bed Huddle and Continuing Care Hot Spot reports
- Provides CASS Administrative Skills testing to internal and external candidates
Administrative Support III – Covid
Red Deer Johnstone CHC
03.2020 - 05.2021
- Development and Implementation of Processes on a tight deadline
- Booked appointments for clients in Meditech and SharePoint
- Trained all new staff to Covid-19 Central Zone Referral Team
- SharePoint Super User – Exporting all Data, Opening/Closing Central Zone Schedules, trouble shooting.
- Worked closely with team members to strategize on continually changing processes.
- Continually working with PHN Triage team to problem solve ensuring best client care.
- Maintaining referral trackers
- User Acceptance testing for all new software
- Lead in creation of Covid-19 Central Zone Referral call center.
- Point of contact for Central Zone EAC and Fast Track Sites
Administrative Support III
Red Deer Bremner Avenue CHC
10.2016 - 09.2019
- Vaccine coordinator, reconcile and order vaccine, as well as transport when required.
- Direct executive support to Transition team manager at RDRHC
- Direct executive support to Home Care Manager at Olds CHC and Sundre CHC
- Maintains records and file management systems.
- Prepare meeting agendas, minute meetings and provide any documentation follow up.
- Handling procurement functions and maintaining inventories.
- Delegate for RMS, IAM and IT requests.
- Provided all aspects of reception and registration services to clients, management, staff and the public.
- Coordinate Education sessions for Management and Staff
- Collect statistics related to clinics/classes/registrations and provide to managers for evaluation.
- Booking appointments
- Maintain and record education of Home Care Nursing staff for Bremner Community Health Centre
- Orientate new staff or casuals to general office protocols and procedures specific to program areas.
- Maintain and clean equipment for various programs; may be required to arrange for repair.
- Process Expense Claims
- Medical Supply Management – Oracle, Stores, Pharmacy & Lab
- Booking site Meeting Rooms
- Office Equipment Troubleshooting
- Administrative aspects of mass clinics (Influenza immunization)
Clerk III
Red Deer Johnstone Crossing Community Health
10.2014 - 10.2016
- Provides all aspects of reception and registration services to clients, management, staff and the public.
- Maintains records and file management systems.
- Accepting payments and performing accounting tasks
- Reception and registration for client services
- Booking appointments
Customer Service Representative
ATB Financial
08.2010 - 01.2012
- Carried out client requests and provided information related to banking procedures, transaction time and requested financial services. Handled cash drawer and oversaw ATM operations.
- Managed customer inquiries and complaints
- Meeting monthly goals of referrals
- Adhere to all reconciliation and balancing procedures.
- Multitasking and concentration are required for this role.
Customer Service Representative
ATB Agency
05.2009 - 08.2010
- Responsible for the day-to-day operations of the bank including deposits, withdrawals, drafts, currency exchange, balancing of the ABM machine.
- Assist with day-to-day operations.
- Consult with customers on bank products and services.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Inside Sales Representative/Service Coordinator
Century Vallen
03.2004 - 01.2007
- Managed shipping and receiving
- Data entry on location services
- Train the Trainer Fit Test Certificate
- Managed monthly goals and referrals
- Maintained customer accounts
- Completed service work orders
- Accounting including billing and bank deposits
Education
Unit Clerk -
Bow Valley College
Business Administration Certificate - undefined
Grande Prairie Regional College
High School Diploma -
Glenmary High School
Skills
- Demonstrated ability to prioritize and work well under pressure
- Well-developed organizational, interpersonal, and critical thinking skills
- Demonstrated high level of initiative
- Excels in effective human relations and recognizes the needs of others
- Proficient in Microsoft Office Suite, Zoom, Google Meet and Teams AVI, Connect Care, eFacilities, Netcare, Oracle, ePeople RMS, SharePoint, Identity & Access Management
- Criminal record check and Vulnerable sector check available upon request
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- Standard First Aid & CPR/AED Level C
- NVCI – Non-Violent Crisis Intervention
References
Upon Request
Languages
English
Timeline
Administrative Support III – Covid
Red Deer Johnstone CHC
03.2020 - 05.2021
Administrative Support III
Red Deer Johnstone CHC
09.2019 - Current
Administrative Support III
Red Deer Bremner Avenue CHC
10.2016 - 09.2019
Clerk III
Red Deer Johnstone Crossing Community Health
10.2014 - 10.2016
Customer Service Representative
ATB Financial
08.2010 - 01.2012
Customer Service Representative
ATB Agency
05.2009 - 08.2010
Inside Sales Representative/Service Coordinator
Century Vallen
03.2004 - 01.2007
Business Administration Certificate - undefined
Grande Prairie Regional College
Unit Clerk -
Bow Valley College
High School Diploma -
Glenmary High School
Similar Profiles
John ObelieniusJohn Obelienius
Mental Health Transition Consultant at Red Deer Catholic Regional Schools & Chinook Edge School DivisionMental Health Transition Consultant at Red Deer Catholic Regional Schools & Chinook Edge School Division
JUDEL GALASIJUDEL GALASI
Cook at Red Deer Resort and CasinoCook at Red Deer Resort and Casino
Tosha GiesbrechtTosha Giesbrecht
Nursing Instructor, BScN at Red Deer PolytechnicNursing Instructor, BScN at Red Deer Polytechnic
Jayden BelangerJayden Belanger
Car Detailer at Dillon GurelCar Detailer at Dillon Gurel
Codie BellamyCodie Bellamy
Red Deer Base Manager at Titanium Tubing Technology Ltd.Red Deer Base Manager at Titanium Tubing Technology Ltd.