Jennifer Amelia Just
Squamish,CA
Summary
Dynamic professional with a proven track record at Tantalus Chiropractic and Wellness, adept in patient care coordination and organizational skills development. Excelled in enhancing patient retention and clinic efficiency, demonstrating exceptional multitasking abilities and excellent communication. Fostered teamwork and collaboration, significantly contributing to positive workplace culture and patient satisfaction.
Overview
15
15
years of professional experience
Work History
Chiropractic Assistant /Office Receptionist
Tantalus Chiropractic and Wellness
2022.10 - Current
- Promoted office efficiency, coordinating charts , completing insurance forms, and helping patients with diverse needs.
- Directed approx. 40 patients a day to exam rooms, fielded questions, and prepared for physician examinations.
- Increased patient retention by following up on treatments and encouraging future appointments.
- Provided attentive support during chiropractic adjustments, contributing to effective treatments and patient comfort.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Facilitated welcoming clinic environment, contributing to positive patient experiences through attentive service.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Oriented and trained new staff on proper procedures and policies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
- Enhanced patient trust and clinic reputation by promptly addressing concerns and feedback.
- Managed patient appointments to ensure smooth clinic operations, reducing wait times and improving patient satisfaction.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Supported administrative tasks, such as filing and data entry, contributing to an organized work environment.
Franchise Owner
The Green Moustache Juice Bar and Cafe
2016.06 - 2022.06
- Served customers as well as doing food prep, orders, inventory, cleaned and stocked restaurant daily.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Fostered an inclusive workplace culture emphasizing teamwork and open communication among employees which led to higher employee retention rates.
- Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Oversaw payroll, business planning and marketing for franchise operations.
- Managed day-to-day business operations.
Server
Howe Sound Brewing Company
2010.02 - 2016.09
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Certified Nutritional Practitioner - Holistic Nutrition
Institute of Holistic Nutrition
Vancouver, Canada06.2015
High School Diploma -
Whistler Secondary School
Whistler, Canada06.2007
Skills
- Patient Care Coordination
- Organizational Skills Development
- Time management mastery
- Data Entry Efficiency
- Phone Etiquette Maintenance
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Adaptability and Flexibility
- Nutrition knowledge
- Teamwork and Collaboration
Timeline
Chiropractic Assistant /Office Receptionist
Tantalus Chiropractic and Wellness
2022.10 - Current
Franchise Owner
The Green Moustache Juice Bar and Cafe
2016.06 - 2022.06
Server
Howe Sound Brewing Company
2010.02 - 2016.09
Certified Nutritional Practitioner - Holistic Nutrition
Institute of Holistic Nutrition
High School Diploma -
Whistler Secondary School
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