Jennifer Johnstone
Pictou,Nova Scotia
Summary
Dynamic and results-oriented professional with a proven track record at JenzHairBiz, enhancing client satisfaction through personalized services and exceptional customer service. Skilled in relationship building and appointment scheduling, I increased customer retention significantly. Expert in maintaining a clean and safe environment, demonstrating both hard and soft skills essential for success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hairstylist
JenzHairBiz
04.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Farmer
Winged Spur Farm
09.2019 - Current
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Monitored livestock health and administered medication and vaccinations at established intervals.
- Optimized livestock health through effective feeding programs, vaccination schedules, and regular check-ups from veterinarians.
- Improved animal welfare with redesign of living spaces, promoting healthier livestock.
- Fed and watered over Number Type animals according to strict feeding schedules and dietary needs.
Salon Owner/Operator
Eternitysalonandspa@hotmail.com
11.2012 - 04.2021
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Education
Cosmetology - Cosmetology
Nscc
Stellarton, NS06.2000
Skills
- Quick learner
- Appointment scheduling
- Detail-orientated
- Relationship building and management
- Sales expertise
- Chemical safety
- Networking expertise
- Outstanding customer service
- Business management
- Staff management
- Conflict resolution skills
- Safety compliance
- Training and development
- Workstation cleaning
Languages
English
Professional Working
Accomplishments
Built my business on $700 and had a successful business for 10yrs but due to covid I decided to sell my business to focus more on my family. Myself and my husband bought a farm and have been enjoying taking care of our animals.
Certification
* small business
* small business book keeping
Additional Information
My husband works for Sumac and has extensive horse knowledge, which he has passed down to myself. We currently have 4 horses, goats, dogs, cats, guinea pigs, turkeys, ducks, chickens, pigs, snake and have experienced with rats, donkeys, cows and many other animals.
I have been doing hair for 25yrs but looking for a shift in career opportunity.
Timeline
Hairstylist
JenzHairBiz
04.2021 - Current
Farmer
Winged Spur Farm
09.2019 - Current
Salon Owner/Operator
Eternitysalonandspa@hotmail.com
11.2012 - 04.2021
Cosmetology - Cosmetology
Nscc
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