JENNIFER JIA
Kitchener,ON
Summary
Current Medical Science undergraduate at Western University actively seeking student internship, shadowing, or volunteer opportunities to enhance knowledge and skills in the field. Previous experience in a clinic and a strong background in customer service. Eager to further develop and apply skills in a practical setting. Committed to making a positive impact in the healthcare industry. Ready to contribute passion for helping others and strong work ethic to any opportunity that comes my way.
Overview
4
4
years of professional experience
Work History
Senior Advisor
CAISA Social Club, Western University
09.2022 - Current
- Provide liaison between our executive team and general club members
- Host, plan and execute social events to establish positive rapport and well being between club members
- Generate financial spreadsheets for cost and revenue of each event
- Maintain contact with the University Student Council for event planning and approvals
- Recruited new club executives
- Provide guidance on event planning to new club executives
Student Intern
Highland Dental Clinic
05.2024 - 08.2024
- Scheduled appointments, managed patient records, and completed patient charts to ensure efficient clinic operations
- Addressed billing and prescription inquiries while utilizing dental software such as Domtrak
- Assisted staff and dentists with clinical tasks, including suction and gauze placement, instrument handling, and maintaining proper sanitation protocols
- Input tooth measurements and supported clinical documentation processes
- Shadowed dentists during procedures, enhancing understanding of advanced dental practices
- Facilitated effective communication and ensured timely, high-quality patient care
Volunteer
Canadian Blood Services
04.2022 - 04.2023
- Provided proper nourishment to donors
- Greeted donors and provided positive customer service
- Provide immediate assistance with donors who fall unconscious
- Maintain positive attitude and work ethic
Sales Associate / Cashier
Foot Locker
07.2020 - 12.2022
- Maintained and improved store marketing and aesthetics
- Assisted in training new staff with efficient delivery of store policies and protocol
- Extremely familiar with point of sale system (X-Store)
- Establishing positive rapport with consumers
- Fulfilled online orders with high attention to detail
- Counted, documented and deposited cash revenue with high accuracy
- Providing excellent customer service and conflict resolution
Education
Bachelor of Medical Sciences - Medical Sciences
Western University
London, ON04.2026
IB Diploma -
Cameron Heights Collegiate Institute
Kitchener, ON06.2022
Skills
- Fast Learner
- Customer Service
- Communication Skills
- Critical thinking and problem solving
- Dental Software
- Patient Confidentiality
- Medical records management
- Direct patient care
- Clinical Experience
- Acquiring patient history
Languages
English
Mandarin
Timeline
Student Intern
Highland Dental Clinic
05.2024 - 08.2024
Senior Advisor
CAISA Social Club, Western University
09.2022 - Current
Volunteer
Canadian Blood Services
04.2022 - 04.2023
Sales Associate / Cashier
Foot Locker
07.2020 - 12.2022
IB Diploma -
Cameron Heights Collegiate Institute
Bachelor of Medical Sciences - Medical Sciences
Western University
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