Summary
Overview
Work History
Education
Skills
Accomplishments
Academic Research Dissertation
Work Availability
Languages
Quote
Timeline
Generic
Jennifer Jalley

Jennifer Jalley

Guelph,Ontario

Summary

Dynamic professional with a proven track record in administrative, customer service, project management, procurement, and supply chain management across various business environments. Expertise in Inventory and store management and contract negotiation, enhanced by strong relationship-building skills. Achieved significant cost reductions and improvements in efficiency. Proficient in ERP systems as well as tools like Microsoft Azure DevOps, Asana, Trello, and Jira.Trello, and Jira.

Overview

15
15
years of professional experience

Work History

Catering and Events Assistant

University of Guelph
Guelph, Ontario
08.2024 - Current
  • Assist the Catering Manager in coordinating and delivering catering services for special events on campus.
  • Set up event venues according to client specifications, ensuring a professional and welcoming atmosphere.
  • Serve guests at receptions and special functions, providing excellent customer service.
  • Clear tables, maintain cleanliness, and ensure the venue remains neat and organized throughout events.
  • Keep the catering storeroom well-organized and stocked for efficient service.
  • Operate POS systems, handle cash transactions, and ensure accurate financial processing.
  • Adhere to health, safety, and hospitality regulations to maintain high standards of food service and liquor.
  • Check back with customers during meals to ensure satisfaction with the food and service.
  • Support various university functions, including convocations, football games, symposiums, and meetings.

Project Procurement Manager

Petroleum Hub Development Corporation
08.2023 - 07.2024
  • Coordinated and implemented project-specific procurement plans and procedures.
  • Managed project procurement activities, including vendor selection, bid analysis, contract management, and invoicing.
  • Led kick-off meetings and brainstorming sessions for projects.
  • Monitored project progress, prepared project meeting agendas, and was responsible for monitoring procurement performance against milestones, while providing periodic reports to management.
  • Issue amendments and changes about the scope, schedule, or responsibilities.
  • Facilitated effective communication and collaboration between cross-functional teams and external vendors, negotiated, and analyzed.
  • Prepared order agreements, subcontracts, and cost control budgets.
  • Ensured timely processing of subcontractor invoices and reviewed project charges for accuracy.
  • Developed procurement budgets to reduce unnecessary expenditures.
  • Monitored and evaluated supplier performance, ensuring adherence to contractual obligations.

Assistant Procurement and Supply Chain Manager

Petroleum Hub Development Corporation
08.2022 - 07.2023
  • Provided advisory and technical support to management on all aspects and phases of the procurement and contract cycle.
  • Ensured the dissemination of best practices in Procurement and Supply Chain Management to promote work efficiency in the Corporation, and complied with the provisions and guidelines under the Public Procurement Act 914, 2016.
  • Scrutinized tendering arrangements to obtain competitive prices for the Corporation.
  • Ensured contract compliance and performance management in implementing contracts for goods, works, and services in collaboration with suppliers.
  • Ensured contracts were closed out properly, and all relevant documents were archived for the post-contract audit trail in the Corporation.
  • Drafted notices and other related tender documentation, prepared quarterly procurement reports to management, and prepared the annual procurement plan.
  • Managed the Corporation's store, managed inventories in the Corporation, and ensured proper redistribution, liaised with the Finance unit to ensure suppliers' payment.

Assistant Procurement and Supply Chain Manager (Monitoring & Evaluation)

Procurement and Supply Chain Management Department (OHSC)
09.2021 - 07.2022
  • Developed the PSCM Monitoring Framework to streamline processes.
  • Supported execution of monitoring tasks for PSCM processes in MDAs.
  • Facilitated resolution exercises addressing critical issues within MDAs.
  • Collated MDA's requests on procurement and supply chain management-related matters.
  • Contributed to crafting a comprehensive Annual Procurement Plan.
  • Participated in crafting and delivering PSCM Monitoring Reports.
  • Developed advisory service reports for MDAs on supply chain management.

Facilities and Operations Manager

International Warehousing Company
06.2018 - 12.2018
  • Complied with all relevant health and safety regulations and requirements.
  • Responded appropriately to emergencies, accomplished warehouse operations and human resource objectives, and prepared the annual maintenance budget.
  • Secured property and achieved warehouse operations objectives.
  • Reviewed daily front office work and activity reports and ensured logging and delivery of all messages, packages, and mail.
  • Ensured employees are attentive, friendly, helpful, and courteous to all guests, managers, and other employees.

Assistant Front Office Manager

Ridge Royal Hotel
11.2016 - 10.2017
  • Scheduled the front office staff, and evaluated the job performance of each front office employee.
  • Supervised workload during shifts, maintained working relationships, and communicated with all departments to improve service delivery.
  • Resolved guest issues quickly, efficiently, and courteously, and worked within the allocated budget for the front office.
  • Maximized room revenue and occupancy, reviewed daily front office work, and activity reports.
  • Ensured logging and delivery of all messages, packages, and mail.
  • Ensured employees are attentive, friendly, helpful, and courteous to all guests, managers, and other employees.

Regional Stock Controller

Glomobile Communications
08.2013 - 10.2016
  • Supervise channel management for retail and wholesale subscribers.
  • Analyzed inventory processes and trends, implemented and coordinated physical inventory/cycle counts of stocks, and documented inventory of stocks.
  • Utilized Enterprise Resource Planning and other software tools to review inventory usage and future requirements, and ensure that financial transactions are properly carried out and documented.
  • Studied customer buying and usage patterns, and responded to audit queries.
  • Worked closely with the Treasury, Finance, and Regional Sales teams to achieve operational excellence.
  • Performed physical counting of goods received, researched, and reconciled daily inventory variances.
  • Reconciled daily, monthly, and annual inventory, established logs, and prepared reports.
  • Kept a register for dealers with credit facilities, bin cards on all the stock, dealers' sales, and incentive registers.
  • Received stock from the central warehouse and ensured efficient redistribution.
  • Confirmed all cash payments made by authorized dealers, and all cash received by the retail shop.

Gloworld/Retail Sales Executive (Team Lead)

Glomobile Communications
08.2011 - 07.2013
  • Attended to customers' issues and provided solutions.
  • Performed all services-related issues, data/internet setup for customers.
  • Activated pre/postpaid lines and BlackBerry activations, received bill payments.
  • Managed individual and large accounts of clients.
  • Liaised with various departments to perform customer requests.

Customer Service/Retail Sales Executive (National Service)

Airtel Communications Ltd
10.2009 - 12.2010
  • Attended to customers and resolved customer complaints.
  • Promoted the sale of the company's products and services.
  • Configured devices for Internet usage, stock-taking, and prepared daily and weekly reports.
  • Performed stock-taking, and prepared daily and weekly reports.

Education

Master of Science - Project Management

University of Guelph
Guelph, None
06-2025

Master of Science - Supply Chain Management

Coventry University
UK
04.2015

Diploma in Business Mgt. and Admin. -

Institute of Commercial Management
UK
06.2009

Bachelor of Fine Arts -

University of Ghana
Ghana
05.2009

SSSCE (General Arts Option) -

St. Roses Senior High School
Akwatia, Ghana
08.2004

Skills

  • Project management
  • Procurement
  • Relationship building
  • Inventory management
  • Vendor/Supplier management
  • Contract negotiation
  • Supply chain management
  • Administrative and customer service
  • Time management
  • Interpersonal skills
  • MS applications (Excel, Word, PowerPoint)
  • ERP
  • Microsoft Azure DevOps
  • Asana
  • Trello
  • Jira

Accomplishments

  • Project team member - Development of Data Repository and Talent Management System for Petroleum Hub Development Corporation
  • Project team member - Development of 5-year Strategic Plan for Petroleum Hub Development Corporation
  • Project Team Member - Construction of Office Complex for Petroleum Hub Development Corporation
  • Implemented appropriate structures and systems to facilitate efficient, effective, and economic delivery of procurement and supply chain management at Petroleum Hub Development Corporation
  • Put in place structures for stores management and control system at Petroleum Hub Development Corporation
  • Organized the stores and ensured adequate space for handling goods
  • Confirmed 15 conference bookings from Organizations such as British American Tobacco, Aspect Consult, GBC, USAID Projects, Individuals, among others in the period of May 2017 to September 2017 even though the Hotel was very new and not officially launched
  • Increased the number of wholesale dealers in the Central region from 10 in 2012 to 35 in 2013
  • Designed a comprehensive and user-friendly stock sheet that was approved by the Glomobile Ghana Cape Coast Regional Office
  • Mentored new team members to succeed and improve their stock taking skills within the company
  • Trained the staffs of the wholesale dealers on Vender Management Inventory Software and more effective ways through customer service and market research to sell their stocks hence maximizing profitability to both Glomobile Ghana and the Dealers
  • Revenue increased from 10% in April 2012 to 35% in August 2013
  • Used my research on ERP to expose some business practices which was causing a lot of delays, waste, and losses to the organization, hence expedite business processes to increase revenue

Academic Research Dissertation

The Impact of Enterprise Resource Planning on Supply Chain Management: A Case Study of Glomobile Ghana Limited

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Languages

English
Native language
English
Advanced (C1)
C1

Quote

When you have that respect from your teammates, it makes it a lot more comfortable.
Lebron James

Timeline

Catering and Events Assistant

University of Guelph
08.2024 - Current

Project Procurement Manager

Petroleum Hub Development Corporation
08.2023 - 07.2024

Assistant Procurement and Supply Chain Manager

Petroleum Hub Development Corporation
08.2022 - 07.2023

Assistant Procurement and Supply Chain Manager (Monitoring & Evaluation)

Procurement and Supply Chain Management Department (OHSC)
09.2021 - 07.2022

Facilities and Operations Manager

International Warehousing Company
06.2018 - 12.2018

Assistant Front Office Manager

Ridge Royal Hotel
11.2016 - 10.2017

Regional Stock Controller

Glomobile Communications
08.2013 - 10.2016

Gloworld/Retail Sales Executive (Team Lead)

Glomobile Communications
08.2011 - 07.2013

Customer Service/Retail Sales Executive (National Service)

Airtel Communications Ltd
10.2009 - 12.2010

Master of Science - Project Management

University of Guelph

Master of Science - Supply Chain Management

Coventry University

Diploma in Business Mgt. and Admin. -

Institute of Commercial Management

Bachelor of Fine Arts -

University of Ghana

SSSCE (General Arts Option) -

St. Roses Senior High School

Similar Profiles

CREATE PROFILE
Jennifer Jalley