JENNIFER HUMPHRIES
Vancouver,BC
Summary
Hardworking professional with a wide-ranging background including years as the Area Manager and Warehouse Manager for Air Canada Jazz. Focused on results and thoroughness, as well as streamlining operations to promote organizational efficiency. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
24
24
years of professional experience
Work History
Warehouse Manager
Air Canada Jazz
2017.06 - Current
- Manage all stores functional areas including, Warehousing at various locations, Shipping & Receiving, Transportation & Customs, System Inventory distribution and other Stores related items in support of the company
- Planning, organizing, and supervising subordinate staff engaged in material control, storage, control, and distribution
- Support & promote the utilization of new technologies that enhance the stores function within budget parameters
- - Develop efficient coordination of receipt transactions with the Finance department and within the Supply Management organization
- Ensure inventory is processed and returned from repair cycle without delay through management of our Rotable Coordinator team
- - Responsible for over $70M of inventory and properly manage and safeguard company assets
- Responsible for the recruiting and training of warehouse employees in across the system.
Area Manager Customer Service
Air Canada
2011.10 - 2017.06
- Managed the operations team for Jazz Air Canada
- Responsible for recruiting and training of employees in 8 Jazz bases
- Ensuring compliance with regulatory agencies for safety, hazards and relaying information to service the public
- Monitoring aircraft activities to safeguard against complacency and safety issues
- Liaison between FAA control tower and the Operations team
- Responsible for delegating tasks, coaching, payroll, invoicing and recruiting and disciplinary meetings
- Understand, support and communicate departmental/corporate direction in a timely manner
- Delegation of authority to ensure equipment is well maintained and repairs are carried out is part of the routine job duties
- Managed frontline team of 35 UNIFOR professionals.
Flight Attendant
WestJet Airlines
2006.05 - 2011.05
- Highly skilled in performing pre-boarding security checks of aircraft, passengers, and baggage
- Comprehensive knowledge of flight and emergency procedures
- Proven ability to greet passengers and guide them regarding seats
- Proven record of serving and selling goods to customers on-board
- Profound ability to operate emergency equipment effectively
- Excellent hospitality skills for serving food and drinks
- Demonstrated ability to use superior judgment to conduct safe and efficient flights
- Willing to help people with requirements, such as young children and those with disabilities
- Good organizational and time management skills.
Canadian Representative
Walt Disney World
2001.01 - 2002.01
- Directed and assisted planning of events
- Worked as the team associate for the Canadian Pavilion to carry out plans, sales, and customers
- Coordinated a variety of projects from initiation to completion
- Communicated effectively with guests, vendors, and staff
- Mentored through expertise in Canadian Pavilion.
Education
Dangerous Goods- Compliance Center -
01.2022
First Aid/CPR -
St Johns Ambulance
01.2021
Unit Clerk/Medical Office Assistant -
ABES College Calgary
01.2020
Disney Culture Awareness & Customer Care -
01.2001
High School Diploma -
Bishop Grandin High School
01.1999
Skills
- Safety-oriented
- Team player
- Superior communication skills
- Conflict resolution
- Global traveler
- In-flight virtual office background
- Corporate aviation
- Skilled multi-tasker
- Adaptable
- Excellent judgment
- Organized
- Staff training and development
- Data management
Accomplishments
Languages
English
Native or Bilingual
Timeline
Warehouse Manager
Air Canada Jazz
2017.06 - Current
Area Manager Customer Service
Air Canada
2011.10 - 2017.06
Flight Attendant
WestJet Airlines
2006.05 - 2011.05
Canadian Representative
Walt Disney World
2001.01 - 2002.01
Dangerous Goods- Compliance Center -
First Aid/CPR -
St Johns Ambulance
Unit Clerk/Medical Office Assistant -
ABES College Calgary
Disney Culture Awareness & Customer Care -
High School Diploma -
Bishop Grandin High School
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