Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jennifer Hughes

Scarborough,Ontario

Summary

Creative and motivated supervisor with experience leading teams and exceeding expectations. Passionate about delivering exceptional results using in depth knowledge of product, focusing on meeting customer expectations and achieving company goals. Skilled in teaching new concepts, training employees, assigning tasks, leading team members to complete jobs on-time while implementing company procedures. Manages multiple tasks and thrives in fast-paced environments.


Overview

14
14
years of professional experience
1
1
Certification

Work History

Full Time Supervisor

Carters Oshkosh
02.2022 - Current
  • Ability to open and close the store (emails, paperwork, SPH and KPI reports), Floor set, replenish, shipment, merchandising, cleaning, Technique to properly run stores to code., Training other employees
  • Oversaw daily operations of the storedepartment, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Opened and closed the store, including counting cash and opening and closing cash register. Maintained friendly and professional customer interactions. Stocked merchandise, cleaned store and performed other duties as needed.

Part –Time Supervisor

Carters Oshkosh
12.2019 - 02.2022
  • Ability to open and close the store (emails, paperwork, SPH and KPI reports), Training other employees, Floor set, replenish, shipment, merchandising, cleaning

Sales Associate

Carters Oshkosh
11.2016 - 12.2019

Temporary Key Holder

Bikini Village
07.2016 - 11.2016
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Sales Associate

The Gap Inc
01.2015 - 04.2016

Lead Sale Associate

The Children’s Place
02.2014 - 12.2014

Cashier/Store Front

Tim Hortons/Sodexo
02.2011 - 12.2013

Education

Emerging Leaders Certificate -

Carters Oshkosh
08.2023

High School Diploma -

Scarborough Christian School
06.2009

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Processes and procedures
  • Operations Management
  • Policy Enforcement
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Attention to Detail
  • Adaptability and Flexibility

Certification

  • St. John Ambulance - First Aid + CPR C + AED - Nov. 2024
  • Job Train/Food Prep Inc – Food Handlers - Sept. 2023

References

Reference upon Request

Timeline

Full Time Supervisor

Carters Oshkosh
02.2022 - Current

Part –Time Supervisor

Carters Oshkosh
12.2019 - 02.2022

Sales Associate

Carters Oshkosh
11.2016 - 12.2019

Temporary Key Holder

Bikini Village
07.2016 - 11.2016

Sales Associate

The Gap Inc
01.2015 - 04.2016

Lead Sale Associate

The Children’s Place
02.2014 - 12.2014

Cashier/Store Front

Tim Hortons/Sodexo
02.2011 - 12.2013

Emerging Leaders Certificate -

Carters Oshkosh

High School Diploma -

Scarborough Christian School

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Jennifer Hughes