Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
Closed deals efficiently by guiding buyers through paperwork processes, ensuring accuracy of information provided, and answering any questions along the way.
Negotiated trade-in values fairly while balancing customer satisfaction with dealership profitability objectives.
Assisted in marketing efforts such as creating promotional materials and updating online listings to attract new customers to the dealership.
Tool Crib Attendant
General Motors Co - CAMI Automitove
Ingersoll, ON
09.2016 - 06.2019
Facilitated preventive maintenance on equipment in line with company standards.
Unpacked, inspected and stored new tools according to crib plans.
Verified computer inventory against physical inventory and resolved discrepancies.
Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
Customer Service Sales Representative
Via Contracting Ltd.
Mount Brydges, ON
12.2016 - 09.2018
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Production Controller
Toyota Motor Manufacturing
Woodstock, ON
02.2013 - 05.2015
Carefully test drove, inspected, and parked finished vehicles after manufacturing process was complete.
Ensured that pur team effectively and consistently used the first in first out method when fulfilling purchase orders of finished vehicles.
Operated high lift car crane.
Warehouse Recieving Manager
Sterling Trucks Manufacturing
St. Thomas, ON
07.2006 - 12.2010
Facilitated seamless coordination between departments for smooth order fulfillment and delivery processes.
Managed inbound shipments by creating detailed receiving schedules that accommodated fluctuating volumes effectively.
Developed strong relationships with vendors, ensuring timely shipments and better negotiation of shipping rates.
Maintained accurate documentation of received goods, allowing for easy tracking of items throughout their life cycle within the warehouse.