Jennifer Honsberger
Hollister
Summary
Dedicated professional with strong customer service skills. Experienced in providing support and managing tasks to enhance customer experiences and ensure satisfaction.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Waleska Ahlin
Hollister
12.2022 - Current
- Provide multifaceted services by running errands, managing mail, scheduling appointments and arranging transportation
- Complete household tasks by assisting with laundry, light housekeeping, and grocery shopping
- Assisted patients in managing medication schedules and dosages
- Planning and preparing healthy meals tailored to individual preferences
- Promoted overall well-being within the household through consistent emotional support for each family member
Cashier/ Customer Service
Quick Stop Gas Station
Salinas
03.2024 - 08.2025
- Assisted customers with product inquiries, enhancing customer satisfaction and loyalty.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Counted money in cash drawers at shift start and end, ensuring accuracy and compliance with security procedures.
- Maintained clean and organized checkout areas, promoting a positive shopping experience and operational efficiency.
Customer Service for Womens Homeless shelter
Confidential Employer
Watsonville
10.2022 - 03.2023
- Worked effectively in team environments to make the workplace more productive.
- Handled essential household tasks to support family needs.
- Managed inventory and supplies to ensure materials were available.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
Home Health Caregiver
Ba Berger
Salinas
02.2021 - 09.2022
- Assisted patients with activities of daily living, enhancing comfort and dignity during bathing, grooming, feeding, and toileting.
- Supported clients with mobility issues, facilitating safe walking and transferring from bed to chair.
- Engaged clients through companionship activities like reading aloud, playing games, and conversing to promote emotional well-being.
- Actively listened to concerns expressed by family members concerning their loved one's condition or treatment plan.
- Maintained detailed records of client care and progress
Education
Some College (No Degree) - Dental Assisting
San Jose City College
San Jose, CASome College (No Degree) - Child Development
De Anza College
Cupertino, CASkills
- Customer service
- Customer engagement
- Clear communication
- Active listening
- Sales transactions
- Credit and cash transactions
- Loyalty program promotion
- Merchandise restocking
- ID verification
Timeline
Cashier/ Customer Service
Quick Stop Gas Station
03.2024 - 08.2025
Personal Assistant
Waleska Ahlin
12.2022 - Current
Customer Service for Womens Homeless shelter
Confidential Employer
10.2022 - 03.2023
Home Health Caregiver
Ba Berger
02.2021 - 09.2022
Some College (No Degree) - Dental Assisting
San Jose City College
Some College (No Degree) - Child Development
De Anza College