Jennifer Harvey
Escondido
Summary
I am a Holistic Practitioner/ Communication Specialist with over 25 years of experience as an Owner/Operator of businesses throughout North County, San Diego. I am excited to secure a position, that highlights my skills as a self employed business owner, as I pivot and transition into a new professional role .
Overview
23
23
years of professional experience
Work History
President
Pauma Storm Water and Sewer Systems Inc.
Pauma Valley
07.2020 - Current
- Perform polite customer- oriented customer service with applicable telephone principles and practices.
- Perform standard office practices and procedures, including filing and record management.
- Manage billing, collections and credit payments, abiding by company rules and policies
- Post relative information regarding safety and state regulations, delegation of methods and procedures in field operations, maintenance issues, including leaked and shut downs, ie: water emergencies.
- Manage financial records
- And bookkeeping with applicable math skills.
Communications Specialist
HarveyCommHolistics LLC
Escondido
01.2020 - Current
- Advised clients and teams on effective communication, enhancing professional relationships and business outcomes.
- Facilitated partnerships to resolve disputes, overcoming long standing obstacles through improved communication.
- Delivered public spearhead on various topics, engaging audiences and promoting better communication practices.
- Duties include, preparing reports, documents, data, written entries, as well as, maintains accurate files and records.
Holistic Health Practioner
Urban Wellness
Escondido
04.2007 - 04.2019
- Provided holistic consultations, resulting in improved client well being and satisfaction. Many of these clients have been clients of mine throughout my entire 25 year career.
- Developed and retained personalized wellness plans, enhancing client health outcomes, through tailored approaches.
- Collaborated with a multidisciplinary team to deliver comprehensive care, fostering a supportive environment.
- Focus specializes in Client/ Practitioner relationship, focusing on health, diet and fascia manipulation.
Teacher/ Postsecondary Education
Healing Hands School of Holistic Health
Escondido
02.2002 - 05.2008
Education
Bachelor of Arts - Communications
California State University San Marcos
San Marcos, CA05-2013
Skills
- Skills are, and not limited to, calmly managing a fast paced, high volume setting with excellent customer interactions by telephone, electronic communication, as well as, in person interpersonal relations
- Demonstrate efficient problem solving and conflict resolution skills
- Excellent Time management and organizational skills
- Knowledge of employment laws and compliance
- Deliver training sessions
- Exceptional verbal, written communication skills
- Deliver training sessions
- Familiar with Microsoft office, Word, Excel, PowerPoint, MS/ Outlook /Calendar, Word/ Teams, preparing Minutes reports and running reports and queries
- Have the ability, with training, to learn necessary specialized applications in software necessary for the job
- Efficiently and effectively handle customer service relations with tact and diffuse volatile situations
- Proficiently post payments and keep accurate records
Languages
Spanish
Professional
References
References available upon request.
Timeline
President
Pauma Storm Water and Sewer Systems Inc.
07.2020 - Current
Communications Specialist
HarveyCommHolistics LLC
01.2020 - Current
Holistic Health Practioner
Urban Wellness
04.2007 - 04.2019
Teacher/ Postsecondary Education
Healing Hands School of Holistic Health
02.2002 - 05.2008
Bachelor of Arts - Communications
California State University San Marcos