Jennifer Hanna
Newmarket,ON
Summary
Adept in workplace safety and customer service, significantly enhancing team efficiency and safety protocols. Excelled in cash handling and training, fostering a positive work environment. Demonstrated a commitment to excellence by quickly mastering product knowledge and mentoring new staff, ensuring operational success and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Team Member
Tim Hortons
10.2012 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
Walmart
11.2007 - 12.2009
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- deli
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Team Member
Tim Hortons
10.2002 - 10.2008
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Dr GW Williams
Aurora06.2001
Skills
- Complaint resolution
- Cleaning
- Workplace Safety
- Cash Handling
- Customer Service
- Training and mentoring
- Product Knowledge
- Positive Attitude
- Heavy Lifting
- Organizing Work Stations
- Safety understanding
- Staff education and training
Languages
English
Full Professional
Timeline
Team Member
Tim Hortons
10.2012 - Current
Team Member
Walmart
11.2007 - 12.2009
Team Member
Tim Hortons
10.2002 - 10.2008
High School Diploma -
Dr GW Williams
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