Jennifer Hancock
Pointe-Claire,Quebec
Overview
23
23
years of professional experience
Work History
Senior Logistics Planner
SHARKNINJA OPERATING
Montreal, QC
04.2021 - 04.2025
- Managing over-the-road Warehouse Transfers
- Hiring, leading, and training the Long Haul and Inter DC Transfers Team.
- Preparing documentation and coordinating deliveries for Cross-border and intra-US shipments.
- Auditing Freight Invoices and inventory receivings.
- Handling Hazmat requirements.
- Managing and presenting daily KPI's.
Logistics Coordinator
SHARKNINJA OPERATING
Montreal, QC
05.2012 - 04.2021
- Managing Inbound Ocean Shipments:
- Entering key shipping information in the database.
- Validating Overseas Customs documentation and requesting adjustments from suppliers and internal stakeholders.
- Tracking shipments and updating Operations and Sales.
- Managing air freight bookings and implementing an improved process for Air quotes.
- Managing and presenting daily KPIs.
Import Export Freight Administrator
ALDO GROUP
Montreal, QC
05.2011 - 09.2011
- Coordinate and process Freight claims for damages and short-shipments
- In charge of verifying freight rates and maintaining Grand Ledger
- Review invoice disputes with forwarder and follow up on owed credits
- Review and report justification for auxiliary fees when incurred
International Import Export Administrator
ALDO GROUP
Montreal, QC
11.2007 - 05.2011
- Processing shipping requests and preparing customs documentation for shipments of merchandise and store fixtures/supplies going to more than 30 countries.
- Coordinating with Freight forwarders, carriers and consignees, and providing all necessary documentation for efficient customs clearance and delivery.
- Data entry of cargo information into Retek system, and maintaining updated departure and delivery dates for visibility.
US Export Documentation specialist
ALDO GROUP
Montreal, QC
08.2006 - 11.2007
- Preparing, reviewing, and submitting documentation for U.S. Consolidation shipments
- Coordinating with carriers and Customs brokers to ensure smooth crossing and delivery
- Coordinating appointments with U.S. Fish and Wildlife
- Maintaining all shipment records in good order.
Import Documentation Clerk
Milgram Customs Brokers
Montreal, QC
10.2002 - 08.2006
- Entry, verification and transmission of shipment information for Canada Customs
- Process and compile customs documentation for manual presentation to customs
- Tracking and Monitoring containers for arrival
Timeline
Senior Logistics Planner
SHARKNINJA OPERATING
04.2021 - 04.2025
Logistics Coordinator
SHARKNINJA OPERATING
05.2012 - 04.2021
Import Export Freight Administrator
ALDO GROUP
05.2011 - 09.2011
International Import Export Administrator
ALDO GROUP
11.2007 - 05.2011
US Export Documentation specialist
ALDO GROUP
08.2006 - 11.2007
Import Documentation Clerk
Milgram Customs Brokers
10.2002 - 08.2006