Jennifer Halford
Chilliwack,BC
Summary
Currently, and for the previous 6 years, providing exceptional client service, support and assistance to vulnerable citizens of British Columbia as an Employment and Assistance Worker.
Overview
29
29
years of professional experience
Work History
Employment & Assistance Worker
Ministry Of Social Development & Poverty Reduction
05.2018 - Current
- Responsible for providing exceptional client service with clear, concise and respectful communication
- Determining eligibility and making decisions using legislative Acts and Regulations
- Ensuring most accurate and up to date information is documented on file
- Making clear and concise notes in ICM for more effective communication with clients, colleagues and community partners
- Multitasking in a fast paced, high volume environment while meeting deadlines and key performance indicators
- Assisting clients with varying levels of communicative ability due to health, physical, mental and emotional barriers
- Locating and providing alternate resources to clients in need
- Maintaining confidentiality and privacy
Court Clerk
Ministry of Justice, Court Services Branch
09.2008 - 05.2018
- Responsible for accurately recording court proceedings on the written Record of Proceedings and digitally through DARS/CCD
- Clarifying and ensuring accuracy in dispositions
- Data entry and document production through JUSTIN and CEIS
- Maintaining continuity of exhibits
- Pulling and preparing files for court
- Training and assisting new clerks
- Set up and operation of computer, videoconferencing and evidence presentation equipment
- Communicating and working closely with Judiciary, Counsel, registry staff and communicating with members of the public
Registry Technician - Temporary Assignment
Ministry of Justice, Court Services Branch
07.2014 - 08.2015
- Responsible for processing and filing documents
- Pulling and prepping files for court
- Preparing court lists
- Data entry in CEIS and Justin,
- Entry and clarification of orders
- Processing payments of monies in and out of court
- Making quasi-judicial decisions
- Interpreting legislation
- Scheduling appearances,
- Communicating and dealing with members of the public, registry staff, court clerks, sheriffs, counsel and the judiciary in person and by telephone
Administrative Assistant
Ministry Of Attorney General, Criminal Justice Branch
08.2007 - 09.2008
- Responsible for pulling files for court
- Preparing and resulting court lists
- Receiving CSO breach information
- Communicating and working closely with Crown Counsel
- Switchboard
- General administrative duties
Control Clerk
Vancouver Coastal Health Authority - Richmond Hospital
11.2006 - 09.2008
- Responsible for answering Health Records' switchboard and directing calls accordingly
- Taking ward and doctors requests for patient charts
- Processing discharges
- Assembling and creating patient charts
- Pulling charts for various slates
- Urgent release of information
- Sorting and filing various reports
- General chart filing
Early Childhood Educator
Beans N Buttons Child Care, Lonsdale Creek Daycare Centre Society, Happy Farm Group Centre and Private Care
09.2002 - 11.2006
- Responsible for the care and guidance of children from newborn to 5 years old
- Planning and implementing curriculum and daily activities
- Building and maintaining positive relationships with families
- General daycare maintenance
Office Manager
Jones & Halme/Tax & Financial Planning Corp.
03.1995 - 04.2001
- Responsible for customer service and appreciation
- Daily order processing
- Tracking client investments
- Supervising securities accounts
- Preparing income tax returns
- Reception
- Paperwork and account maintenance
- Data entry,
- Petty cash
- Accounts Payable and Receivable
- Personnel
- Filing
- Office maintenance
Education
Early Childhood Education Diploma -
Vancouver Career College
07.2004
High School Diploma -
Killarney Secondary
06.1994
Skills
- Clear and effective written and verbal communication skills
- Ability to multitask and meet deadlines in a fast paced, challenging and changing environment
- Proficient in computer-based programs such as ICM, MIS, MS Office, Outlook, Teams, Skype and Powerpoint
- Able to maintain confidentiality and impartiality in difficult and emotional settings
References
References and Volunteer Experience available upon request
Timeline
Employment & Assistance Worker
Ministry Of Social Development & Poverty Reduction
05.2018 - Current
Registry Technician - Temporary Assignment
Ministry of Justice, Court Services Branch
07.2014 - 08.2015
Court Clerk
Ministry of Justice, Court Services Branch
09.2008 - 05.2018
Administrative Assistant
Ministry Of Attorney General, Criminal Justice Branch
08.2007 - 09.2008
Control Clerk
Vancouver Coastal Health Authority - Richmond Hospital
11.2006 - 09.2008
Early Childhood Educator
Beans N Buttons Child Care, Lonsdale Creek Daycare Centre Society, Happy Farm Group Centre and Private Care
09.2002 - 11.2006
Office Manager
Jones & Halme/Tax & Financial Planning Corp.
03.1995 - 04.2001
Early Childhood Education Diploma -
Vancouver Career College
High School Diploma -
Killarney Secondary
Similar Profiles
Balroop NishanBalroop Nishan
Employment Assistance Worker at Ministry of Social Development & Poverty ReductionEmployment Assistance Worker at Ministry of Social Development & Poverty Reduction
Patrizia WagenhuberPatrizia Wagenhuber
Employment Assistance Worker at Government of BC / Ministry of Social Development & Poverty ReductionEmployment Assistance Worker at Government of BC / Ministry of Social Development & Poverty Reduction
Amanda WaiteAmanda Waite
Quality and Compliance Specialist at Ministry of Social Development and Poverty ReductionQuality and Compliance Specialist at Ministry of Social Development and Poverty Reduction
Courtney DunhamCourtney Dunham
Credit Analyst, Business Banking Western at BMO Financial GroupCredit Analyst, Business Banking Western at BMO Financial Group
Tereasa RegehrTereasa Regehr
ECEa, Resource Program Teacher at Skwah First NationsECEa, Resource Program Teacher at Skwah First Nations