Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Greenfield

Dorchester,ON

Summary

Proven leader and efficient communicator, adept at enhancing operational efficiency and customer satisfaction at Elmhurst Inn & Spa. Skilled in critical thinking and sales promotion, demonstrated through streamlining food preparation processes and implementing strategies to improve restaurant performance. Achieved continuous improvement, excelling in both team training and resolving customer complaints with professionalism.

Overview

27
27
years of professional experience

Work History

Breakfast Shift Leader

Elmhurst Inn & Spa
10.2023 - Current
  • Increased efficiency in food preparation by streamlining processes and delegating tasks effectively.
  • Collaborated with management to develop strategies for improving overall restaurant performance during breakfast hours.
  • Continuously monitored food quality, implementing improvements when necessary to maintain high standards of excellence.
  • Ensured timely delivery of orders by coordinating closely with kitchen staff members.
  • Trained new team members on breakfast procedures, ensuring consistency in quality and service.
  • Demonstrated excellent problem-solving skills by addressing operational challenges as they arose throughout each shift.
  • Resolved customer complaints promptly and professionally, preserving the reputation of the establishment.
  • Managed inventory levels and ordering supplies, reducing waste and maintaining optimal stock levels.
  • Enhanced customer satisfaction by providing exceptional service during breakfast shifts.
  • Serviced guests with food and beverage requirements.
  • Approached guests and employees with personable and welcoming attitude to promote friendly environment.

Registrar/Court Reporter

Ministry Of The Attorney General
01.2010 - 10.2016
  • Contributed to a positive courtroom atmosphere through respectful interactions with all involved parties and exhibiting professional demeanor at all times.
  • Reviewed transcriptions for accuracy in grammar, punctuation, and spelling.
  • Recounted previously recorded information to provide reference for proposed question or subject matter.
  • Maintained up-to-date knowledge of legal terminology, enabling accurate transcription of complex proceedings without compromising the quality of information captured.
  • Improved court efficiency by accurately transcribing spoken words during legal proceedings and providing timely transcripts.
  • Utilized stenography machinery, audio, and visual devices and specialty equipment to record legal transcripts.
  • Promoted a professional courtroom atmosphere by enforcing strict adherence to policies and procedures among all parties involved.
  • Supported judges, attorneys, and other court personnel by providing timely and accurate information as needed for each case.
  • Improved court efficiency by streamlining administrative processes and implementing time-saving strategies.
  • Assisted in the preparation of court orders and judgments, ensuring accuracy and compliance with applicable laws.
  • Served as a liaison between the judge''s chambers and courtroom personnel, facilitating effective communication throughout all phases of a trial or hearing.

Law Clerk

Nesbitt Coulter, LLP
09.2002 - 09.2009
  • Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
  • Supported attorneys in preparing for trials by organizing case materials and drafting legal documents.
  • Developed a reputation for professionalism and reliability, frequently entrusted with sensitive information and high-stakes assignments.
  • Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
  • Participated in client meetings alongside supervising attorneys, gaining valuable exposure to diverse areas of practice within the firm.
  • Assisted attorneys with case organization and administrative tasks.
  • Met with clients on legal team's behalf to gather case information and discuss upcoming litigation.
  • Updated firm's database with new information for client records and financial documents.

Bartender/Server

Elmhurst Inn & Spa
07.1997 - 07.2003
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Arranged linens and table settings according to seating plan and event theme.

Education

Diploma - Legal Administration

Mohawk College
Hamilton, Ontario

Skills

  • Sales Promotion
  • Allergy awareness
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Active Listening
  • Effective Communication
  • Task Prioritization
  • Analytical Thinking
  • Professionalism
  • Continuous Improvement

Timeline

Breakfast Shift Leader

Elmhurst Inn & Spa
10.2023 - Current

Registrar/Court Reporter

Ministry Of The Attorney General
01.2010 - 10.2016

Law Clerk

Nesbitt Coulter, LLP
09.2002 - 09.2009

Bartender/Server

Elmhurst Inn & Spa
07.1997 - 07.2003

Diploma - Legal Administration

Mohawk College

Similar Profiles

CREATE PROFILE
Jennifer Greenfield