Jennifer Graves
Lacombe,AB
Summary
Personable, reliable individual with previous administrative experience seeking an employment opportunity where my previous experience in Administration and knowledge of Construction will be utilized. Available Immediately.
Overview
32
32
years of professional experience
Work History
Banquets Coordinator
Quality Inn North Hill
06.2010 - 01.2017
- Directed and managed banquet functions for Number-person event.
- Assisted in staff training programs designed to develop skills necessary for delivering world-class banquet services.
- Enhanced overall guest experience by addressing concerns promptly, professionally resolving issues as they arose during events.
- Collaborated with sales teams to create custom event packages tailored to the unique needs of each client.
- Maximized venue utilization with precise space allocation planning and flexible room setups for various event types.
- Improved event efficiency by organizing and coordinating banquet setup, teardown, and equipment management.
- Established strong relationships with vendors to secure high-quality products at competitive prices while maintaining consistent supply chain reliability.
- Streamlined communication channels by liaising between kitchen staff, service team, and clients for smooth event execution.
Residential House Cleaner
Merry Maids
09.2003 - 01.2008
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Exceeded client expectations to garner future services.
- Conducted regular inspections of completed work areas, ensuring adherence to established quality standards before leaving a property.
Property Manager
Manulife
01.1990 - 01.1995
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Tax Accountant
H&r Block Tax Svc
01.1985 - 09.1985
- Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations.
- Managed multiple tax projects simultaneously, ensuring deadlines were met and clients were satisfied.
- Conducted thorough reviews of financial records to ensure accuracy in reporting income, deductions, and credits.
- Performed tasks under limited supervision related to income tax compliance such as returns, extensions, forecasts and tax provisions for business sectors and corporate heritage business units.
Education
Construction Pre-Trades - Construction
McBride Career Group
Red Deer, ABData Entry - Computer Applications Development
Karen Hall Careers
Kitchener, ONSkills
- Helpful and patient demeanour
- Time management
- Organizational skills
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in Outlook
- Operated standard office equipment
- Construction knowledge
- Trades related knowledge
- Project lay-out
- Framing
- Drywall
- Insulation
- Grouting
- Patching
- Concrete pours
- Sheeting interior and exterior walls
- Siding
- Metal roofing
- Trim
Languages
English
Elementary
Cellular
(403)307-2943
Timeline
Banquets Coordinator
Quality Inn North Hill
06.2010 - 01.2017
Residential House Cleaner
Merry Maids
09.2003 - 01.2008
Property Manager
Manulife
01.1990 - 01.1995
Tax Accountant
H&r Block Tax Svc
01.1985 - 09.1985
Construction Pre-Trades - Construction
McBride Career Group
Data Entry - Computer Applications Development
Karen Hall Careers
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