Jennifer Gonzales
Santa Ana
Summary
Strong security team member with advance understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in weapons, defensive tactics and conflict de-escalation techniques.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Operator
Allied Universal Security Services
04.2021 - Current
- Monitored access control system and key code for suspicious activities.
- Performed audits of safety procedures, business offices and CCTV systems.
- Reviewed IDs and building credentials for workers and visitors.
- Checked shipments and belongings by completing physical reviews, wanding and using x-ray inspection technology.
- Provided friendly and professional assistance to employees and visitors
Armed Security Officer
G4S Secure Solutions
05.2018 - 04.2021
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Tracked vehicles on premises, including license plate numbers.
- Patrolled large commercial facility on irregular schedule to look for suspicious activity.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate responses.
Security Supervisor
South Coast Plaza Security
11.2016 - 05.2018
- Supervised security operations to ensure safety and compliance with established protocols.
- Trained and mentored junior security personnel, enhancing team performance and effectiveness.
- Developed and implemented security procedures, improving incident response times and overall safety.
- Coordinated emergency response efforts during critical incidents, ensuring swift resolution and minimal disruption.
- Collaborated with law enforcement agencies to address potential threats and enhance community safety initiatives.
Education
Associate of Science - Criminal Justice
Platt College
Anaheim, CA05-2023
Diploma - Criminal Justice
UEI College
Anaheim, CA03-2017
High School Diploma -
Santa Ana High School
Santa Ana, CA06-2014
Skills
- De-escalation techniques
- CCTV monitoring
- Team player
- Incident reporting
- Detailed- oriented
- Emergency Response
- Customer Service
Certification
- Guard and firearm permit
- Firearm permit calibers .45; .40; 9MM
- First aid and CPR
- OC pepper spray
- Baton
Timeline
Security Operator
Allied Universal Security Services
04.2021 - Current
Armed Security Officer
G4S Secure Solutions
05.2018 - 04.2021
Security Supervisor
South Coast Plaza Security
11.2016 - 05.2018
Associate of Science - Criminal Justice
Platt College
Diploma - Criminal Justice
UEI College
High School Diploma -
Santa Ana High School